(Senior) Case Management Officer_CTVS(8988)

NATIONAL UNIVERSITY HOSPITAL (SINGAPORE) PTE LTD; Singapore; On-site; SGD 40,000 - 55,000; Full time

Job summary

A leading healthcare institution in Singapore is seeking a Case Manager to support the CTVS surgeon team. Responsibilities include coordinating patient care pre-and post-surgery, managing administrative data, and assisting in education. Ideal candidates will have a Science degree, good interpersonal skills, and relevant experience in patient service or case management. This role is pivotal in ensuring effective medical processes and patient satisfaction.

Qualifications

• Relevant work experience is preferred.
• Experiences in patient service, case management, or data management/analysis are considered as assets.
• Dedicated and a good team player.

Responsibilities

• Coordinate and assist CTVS surgeon team and patients in pre-operative planning.
• Assist in education of pre-operative patients.
• Coordinate and assist in post-operative issues across departments.

Skills

Interpersonal skills

Communication skills

Computer literacy

Education

Degree in Science-related disciplines

Job description

To perform case management for CTVS surgeon team and patients, which involve in pre-operative planning, education, logistic needs of patients, post-discharge follow up issues; and to perform data and information management for clinical, research, audit and administrative purposes, which include database entry, maintenance and analysis.

Job Responsibilities

• Coordinate and assist CTVS surgeon team and patients in pre-operative planning, across internal departments and other referring hospitals.
• Coordinate and support both internal and external meetings for respective Division in CTVS.
• Assist in education of pre-operative patient.
• Coordinate and assist CTVS surgeon team and patients in post-operative issues, across internal departments and other hospitals.
• Data and information management for clinical, research, audit and administrative purposes, which include database entry, maintenance and analysis.
• Clinic Management
• Assist in Medical Report Submission to MRO Dept

Job Requirements

• Degree in Science-related disciplines
• Relevant work experiences is preferred.
• Experiences in patient service, case management or data management/ analysis are considered as assets.
• Good interpersonal and communication skills.
• Dedicated and a good team player
• Computer literacy skills