Senior Care Coordinator Associate / Care Coordinator Associate

Singapore General Hospital; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading healthcare institution in Singapore is seeking a Coordinator to manage patient discharge planning and navigate care transitions for patients. You will establish strong relationships with patients and families, monitor health conditions, and educate on self-management. Candidates should have strong interpersonal skills and education up to GCE 'N'/’O’/’A’ level or NITEC.

Qualifications

• Candidates with relevant higher education certification and/or experience will be considered for senior position.

Responsibilities

• Coordinate and navigate all aspects of patient discharge planning.
• Monitor and follow-up on patients’ conditions regularly.
• Educate patients and their family on self-management of illness.

Skills

Interpersonal skills

Organisational skills

Proficiency in Microsoft Office

Education

GCE ‘N’/ ‘O’ / ’A’ level, NITEC

Job description

Under the guidance of a Patient Navigator or Community Nurse, you will coordinate and navigate all aspects of patient discharge planning to ensure a seamless transition and continuity of care for patients from the hospital to the community, as well as coordinated care for frail residents in the community.

You will also be required to:

• Establish strong working relationships with patients, their family, internal and external stakeholders and the community, and be the main point of contact for care coordination and navigation
• Monitor and follow-up on patients’ conditions regularly through phone calls or home visits to facilitate early detection of health issues and interventions, so as to prevent illness deterioration and hospital readmission
• Responsible for educating patients and their family on the self-management of illness and importance of a healthy lifestyle, and for reinforcing individualised patient and caregiver education

Job Requirements

• GCE ‘N’/ ‘O’ / ’A’ level, NITEC
• Candidates with relevant higher education certification and / or experience will be considered for senior position.
• Strong interpersonal and organisational skills
• Proficiency in Microsoft Office applications