Senior Business & Insights Analyst

Chubb European Group Ltd.; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

Chubb European Group Ltd. is seeking a Senior Business & Insights Analyst in Singapore to turn complex data into clear, actionable insights. You will analyze dashboards and raw extracts, identify trends, and deliver recommendations that support smarter strategic decisions.

In this high-impact role, you will influence outcomes, communicate insights confidently to stakeholders, and mentor junior analysts while helping to build a data-driven culture across the organization.

Qualifications

• Experience in data analysis and producing actionable insights from large datasets.
• Proficiency in SQL and data visualization tools is preferred.
• Ability to translate complex data into clear recommendations for stakeholders.

Responsibilities

• Conduct data analysis on large datasets to identify trends and correlations.
• Generate insights to inform business strategy and improve operational efficiency.
• Collaborate with Marketing, Finance, IT, and product teams to understand data needs.
• Create clear, visually compelling reports and dashboards for technical and non-technical audiences.
• Ensure data quality through validation techniques and audits.
• Mentor junior analysts and contribute to the development of the analytics team.
• Foster a data-driven culture and promote self-service analytics across the organization.
• Drive thought leadership and continuously improve analytics processes and methods.
• Experiment with new analytics tools and visualization techniques to enhance effectiveness.

Skills

SQL

Job description

Purpose of The Role

Reporting to the Head of Operations, the Senior Business & Insights Analyst will play a pivotal role in shaping the future of our digital servicing capabilities across Consumer and Commercial. You will turn complex data into clear, actionable insights by analyzing dashboards and raw data extracts, identifying trends, and delivering recommendations that support smarter strategic decisions.
This is a high-impact role for someone who thrives on solving problems, influencing outcomes, and communicating insights with confidence to a wide range of stakeholders. Your work will help drive operation

Key Accountabilities & Responsibilities

• Conduct data analysis: Collect, clean, and analyze large datasets using statistical tools and programming languages such as SQL to identify trends, patterns, and correlations.
• Generate insights: Interpret data findings and translate them into actionable insights that inform business strategy, support decision-making, and improve operational efficiency.
• Collaborate with stakeholders: Work closely with cross-functional teams, including Marketing, Finance, IT, Business Heads, and Product Development, to understand data needs and provide high-quality analytical support.
• Create data visualizations and reports: Develop clear, visually compelling reports and presentations that communicate complex insights effectively to both technical and non-technical audiences.
• Ensure data quality: Maintain data accuracy, integrity, and consistency through validation techniques, quality checks, and regular audits.
• Support line management: Provide day-to-day leadership, coaching, and performance management to team members, ensuring clear priorities, accountability, and development.
• Support team development: Mentor and guide junior analysts, sharing knowledge and helping to build capability across the team.
• Build a data community: Foster a collaborative data community across the organization by sharing best practices, encouraging knowledge exchange, and promoting data literacy and self-service analytics.
• Drive thought leadership: Contribute to the growth of the Business & Insights function by identifying opportunities to improve processes, methods, and analytical approaches.
• Lead experimentation and innovation: Test new analytics tools, automation opportunities, self-service solutions, and visualization methods to enhance analytical effectiveness.
• Stay current with industry trends: Continuously build knowledge of emerging technol