Senior Business Analyst / Project Manager (Contract, Bank)

GMP TECHNOLOGIES (S) PTE LTD; Singapore; On-site; SGD 100,000 - 130,000; Full time

Job summary

A leading technology company in Singapore is seeking a qualified Lead Software Quality Assurance professional to manage QA activities across multiple platforms. The ideal candidate will have significant experience in payment systems and manage teams to ensure high-quality outcomes throughout testing phases. This role requires strong domain knowledge of clearing processes and relevant testing methodologies.

Qualifications

• Minimum of 10 years of overall professional experience.
• 5–7 years in project management, focused on payment systems.
• Hands-on expertise with payment platforms and cash management applications.

Responsibilities

• Lead software quality assurance activities for internal engineering initiatives.
• Manage QA teams to ensure delivery of robust, high-quality solutions.
• Facilitate effective cross-functional communication to support requirements gathering.

Skills

QA management

Payment system expertise

Agile methodologies

UAT and test management

Tools

XRAY

JIRA

Job description

Lead software quality assurance activities for internal engineering initiatives, managing QA teams to ensure delivery of robust, high-quality solutions.

Key responsibilities include:

• Partner with QA and automation engineers within Agile development cycles across multiple platforms and software teams.
• Review, refine, and implement testing strategies while driving continuous improvements in quality and efficiency.
• Oversee and coordinate testing phases including System Testing, System Integration Testing, End-to-End Testing, Regression Testing, and User Acceptance Testing (UAT).
• Facilitate effective cross-functional communication to support requirements gathering, needs analysis, and operational planning.
• Collaborate with vendors, business stakeholders, technical, and operations teams to ensure successful program testing outcomes.
• Align testing schedules, environments, and data requirements with external partners, maintaining governance throughout all testing phases.
• Evaluate test plans, review release documentation, analyze results, and assess risks to ensure accuracy and completeness.
• Proactively identify and resolve constraints, dependencies, and risks; provide project support and manage documentation of testing activities.
• Develop detailed documentation including UAT scenarios, End-to-End test cases, and test scripts.
• Manage testing cycles for payment and cash management systems covering regression, integration, functional, E2E, and automation testing.
• Apply knowledge of SDLC, STLC, and Defect Life Cycle processes to ensure quality delivery.
• Maintain and update test repositories with accurate test cases and scenarios.
• Partner with SIT and UAT teams to review scenarios, clarify requirements, and support testers and developers.
• Log and track defects using defect management tools, prioritize issues by severity, and escalate when necessary.
• Generate and deliver reports on testing progress, metrics, and outcomes.
• Lead defect management, including analysis, tracking, and resolution.
• Utilize test management tools such as XRAY and JIRA effectively.

Qualifications

• Minimum of 10 years of overall professional experience, including 5–7 years in project management with a focus on payment systems and cash management applications.
• Hands-on expertise with payment platforms such as Payments Hub, clearing and settlement systems, ACH programs, and related channels.
• Strong domain knowledge of payments, including clearing processes, ISO 20022 standards, SEPA, and SWIFT protocols, with proven experience in data mapping and validation.
• Practical experience across various payment types such as TT, RTGS, LVP, Payroll, Cheques, Demand Drafts, Cashier Orders, and Mass/Bulk Payments.
• Skilled in UAT, E2E, functional, and integration testing of banking and financial applications.
• Exposure to Retail, Wholesale, and Corporate Banking, covering Domestic and International Payments, Payment Factory, ACH, Real-Time Payments, Liquidity Management, Compliance/AML, FX, and Swift/ISO messaging.
• Functional testing experience with GPP-SP (Global PayPlus Service Platform).
• Solid understanding of end-to-end IT system development and testing life cycles.
• Proven ability to build strong collaborative relationships with program directors, architects, QA, and technical teams across global sites, with flexibility for occasional travel.

GMP Technologies (S) Pte Ltd is an equal opportunities employer.