Senior Business Analyst (Payments)

Technopals Pte.Ltd.; Singapore; On-site; SGD 85,000 - 115,000; Full time

Job summary

A leading technology consulting firm in Singapore is seeking a Senior Business Analyst to support complex technology programs. The candidate will engage with stakeholders to document requirements and facilitate communication across project phases. Strong experience in documentation, interface design, and testing is essential. Candidates must have 5-8 years of relevant experience and be based in Singapore. This role is crucial for aligning system interfaces and ensuring effective stakeholder management.

Qualifications

• 5-8 years of Business Analysis experience in large-scale IT or financial services projects.
• Strong skills in requirements gathering, documentation, interface design, and testing lifecycle.
• Experience with cross-functional teams, vendors, and integration partners.

Responsibilities

• Engage and collaborate with stakeholders to understand and document requirements.
• Review documentation for full requirement coverage.
• Assist in preparing and reviewing test cases.

Skills

Requirements gathering

Documentation

Interface design

Testing lifecycle

Stakeholder management

Cross-functional collaboration

Job description

Job Description

We are seeking a highly experienced Senior Business Analyst to support a complex, multi-stakeholder technology program. The ideal candidate will have strong capabilities in requirement analysis, functional documentation, system interface alignment, and cross‑functional communication.

Key Responsibilities

Requirement Analysis & Stakeholder Management

• Engage and collaborate with stakeholders to understand, validate, and document user, system, and business requirements.
• Assist in identifying necessary customizations based on business needs.
• Design functional solutions, workflows, and conceptual documentation.
• Facilitate communication during requirement gathering, design, reviews, and approvals.

Documentation & Design Governance

• Review FSD, TSD, ISD, configurations, E2E mappings, and ERD documents.
• Review RTM to ensure full requirement coverage.
• Document communications and clarifications across project phases.
• Support design change management ensuring all updates are reflected.

Testing Support & QA Alignment

• Assist in preparing and reviewing test cases and sanity runbooks.
• Consolidate technical Q&A responses into deliverables.
• Track and drive closure of QA items.
• Facilitate discussions to resolve technical queries and obtain sign‑off.

Interface Connectivity & System Integration

• Align integration protocols and system interface requirements with stakeholders.
• Prepare and maintain the Interface Register.
• Consolidate evidence of interface connectivity from surrounding systems.
• Document integration aspects including SOD/EOD, ACK/NACK, and protocols.
• Consolidate ping test evidence across environments.

Data & Migration Alignment

• Provide high‑level functional‑technical support on data migration.
• Consolidate results and findings for reporting to the Project Manager.

Domain Expertise & Continuous Improvement

• Develop deep understanding of business domain and system architecture.
• Support continuous improvements and best practices.

Requirements

• 5-8 years of Business Analysis experience in large‑scale IT or financial services projects.
• Strong skills in requirements gathering, documentation, interface design, and testing lifecycle.
• Experience with cross‑functional teams, vendors, and integration partners.
• Excellent communication, documentation, and stakeholder management skills.
• Ability to work in fast‑paced environments and resolve technical issues.
• Must be currently based in Singapore.