Senior Business Analyst - GS002

Activate Interactive; Singapore; On-site; SGD 78,000 - 108,000; Full time

Job summary

A leading technology consultancy in Singapore seeks an experienced Senior Business Analyst. The role involves analyzing complex business problems, mentoring junior analysts, and acting as a liaison with stakeholders. Ideal candidates have advanced Excel skills, leadership experience, and a background in development. The company offers a fun working environment and wellness programs.

Benefits

Fun working environment

Employee Wellness Program

Qualifications

• 10 years of experience as a Business Analyst.
• At least 3 years in a senior or lead role.
• Experience in managing complex projects.

Responsibilities

• Lead analysis of complex business problems.
• Act as liaison between external stakeholders and internal teams.
• Manage and mentor junior Business Analysts.

Skills

Advanced Excel skills

Analytical skills

Communication skills

Leadership capabilities

Problem-solving skills

Education

Diploma/bachelor's degree in computer science or related field

Tools

UML

BPMN

Agile methodologies

Scrum

Job description

Overview

Activate Interactive Pte Ltd ("Activate") is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, including mobile and web applications, and cloud technology that remove technology roadblocks and increase business efficiency. We are committed to providing a conducive environment for all employees to realise their full potential and to continuously drive innovation. We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, we would love to hear from you.

What will you do?

The Senior Business Analyst will act as a crucial bridge between external stakeholders and internal teams, leading strategic initiatives and delivering actionable insights that drive organizational growth. This role involves not only leading complex analysis projects but also mentoring and developing junior Business Analysts to build a high-performing team. The ideal candidate will possess advanced Excel skills, a development background, and strong leadership capabilities.

Responsibilities

• Lead and oversee the analysis of complex business problems and opportunities, providing strategic recommendations to senior management.
• Act as a key liaison between external stakeholders (clients, partners, vendors) and internal teams (development, project management, operations), ensuring alignment of goals and expectations.
• Manage and mentor a team of junior Business Analysts, providing guidance on best practices, professional development, and career progression.
• Oversee the design and validation of technical solutions, working closely with development teams to ensure that solutions meet business requirements.
• Manage the implementation of new systems and processes, including leading change management initiatives and conducting user training.
• Assist in project planning, tracking, and reporting activities, ensuring alignment between external expectations and internal capabilities.
• Facilitate communication between stakeholders, project managers, and development teams.
• Monitor project progress and address any issues or risks that may arise.
• Analyse data to identify trends, issues, and opportunities for process improvements.
• Develop and deliver reports and presentations that provide actionable insights for decision-making.
• Create and maintain documentation of business processes, systems, and workflows.
• Mentor junior Business Analysts, offering support and advice on project work, methodologies, and career development.
• Conduct regular one-on-one meetings, provide constructive feedback, and identify training needs to foster continuous improvement within the team.
• Promote knowledge sharing and best practices among team members, contributing to a collaborative and high-performance work environment.
• Identify and recommend opportunities for process improvements that benefit both external stakeholders and internal operations.
• Stay updated with industry trends and best practices to ensure that solutions are innovative and competitive.

Requirements

• Strong understanding of IT systems, databases, and software development processes.
• Development experience or knowledge of programming languages and concepts.
• Experience with software and tools used for business analysis and documentation.
• Strong analytical and problem-solving skills with the ability to think critically and strategically.
• Advanced proficiency in Excel, including experience with complex formulas, pivot tables, and data visualization.
• Excellent communication and interpersonal skills, with a proven ability to facilitate collaboration between external and internal parties.
• Proficiency in business analysis tools and techniques (e.g., UML, BPMN, wireframing).
• Familiarity with project management methodologies (e.g., Agile, Scrum, Waterfall) is desirable.
• Diploma/bachelor9s degree in computer science, Information Technology or related field.
• CBAP or PMI-BA is a plus.
• 10 years of experience as a Business Analyst, with at least 3 years in a senior or lead role.
• Proven experience in managing complex projects, leading cross-functional teams, and acting as a strategic liaison between external and internal stakeholders.
• Background in software development or programming (e.g., experience with languages like Python, Java, .NET or JavaScript) is highly desirable.

Benefits

• Fun working environment
• Employee Wellness Program

How to apply

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [e-mail]

Equal Opportunity and Privacy

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law. Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd. Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd\'s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes. Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.