Senior Business Analyst

MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading staffing agency in Singapore is looking for an experienced IT Business Analyst to conduct business needs analysis and apply Design Thinking methodologies. The ideal candidate should have at least 4 years of experience in similar roles, proficiency in business analysis tools, and strong problem-solving skills. This position involves managing stakeholder communication and assisting in User Acceptance Testing. A Bachelor's degree in a relevant field is required.

Qualifications

• 4+ years of experience as an IT Business Analyst or similar role.
• Demonstrable experience with various project methodologies.
• Experience in full software development lifecycle (SDLC).
• Highly analytical approach to problem-solving.

Responsibilities

• Conduct business needs analysis with stakeholders.
• Apply Design Thinking methodologies for solutions.
• Facilitate workshops and stakeholder interviews.
• Translate business needs into concise requirements.
• Identify and analyze business and technical problems.
• Manage communication with diverse stakeholders.
• Assist in User Acceptance Testing (UAT).

Skills

Business analysis

Agile methodologies

Problem-solving

Stakeholder communication

Design Thinking

Education

Bachelor’s degree in relevant field

Tools

Jira

Confluence

Microsoft Visio

Lucidchart

Balsamiq

Job description

Overview

Job Description:

Responsibilities

• Conduct business need analysis by proactively engaging with stakeholders to deeply understand their goals, challenges, current processes, and underlying pain points.
• Provide solution by applying Design Thinking methodologies to idealize innovative solutions and prototype concepts.
• Facilitate workshops, brainstorming sessions, and stakeholder interviews.
• Translate high-level business needs into detailed, concise, and testable business requirements, user stories, and comprehensive use cases.
• Solution Engineering: Proactively identify and analyze complex business and technical problems, breaking them down into manageable components, and collaborate with technical teams to engineer scalable solutions.
• Manage communication and expectations of diverse stakeholders, including senior management, end-users, technical teams, and external vendors.
• Assist actively in User Acceptance Testing (UAT) activities.

Requirements

• Bachelor’s degree in Business Administration, Information Technology, Computer Science, Engineering, or a related field.
• At least 4 years of working experience as an IT Business Analyst, System Analyst, or similar role within an IT environment.
• Demonstrable experience with a variety of project methodologies (e.g., Agile Scrum, Waterfall).
• Experience in participating in full software development lifecycle (SDLC).
• Proficiency with business analysis tools (e.g., Jira, Confluence, Microsoft Visio, Lucidchart, Balsamiq).
• Highly analytical and systematic approach to identifying root causes of problems and developing practical, effective solutions.
• Demonstrates accountability and taking initiative to drive solutions.
• Possessing any of below certifications is a plus:

1. Certification of Capability in Business Analysis (CCBA) or Certified Business Analysis Professional (CBAP)
2. Professional Scrum Master (PSM) or Professional Scrum Product Owner (PSPO)
3. Design Thinking certification or relevant training.