Senior/Associate, Records Office (2-year contract)

National Dental Centre Singapore Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading dental care provider in Singapore is seeking a dedicated individual to ensure timely processing of dental reports and provide administrative support. The ideal candidate should possess GCE 'O' Level and have good problem-solving and communication skills, as well as proficiency in Microsoft Office. Prior experience in a healthcare setting is a plus. This position requires a strong team player committed to maintaining accurate dental records and assisting in various administrative tasks.

Qualifications

• Prior working experience in a healthcare setting is advantageous.
• Proficient in computer applications and Microsoft Office.

Responsibilities

• Ensure timely processing of dental reports and related requests.
• Monitor and track completion of reports and liaise with departments.
• Respond to enquiries related to records requisition.
• Provide administrative support for scanning and indexing dental records.
• Maintain inventory records for storage and retrieval.
• Handle incoming and outgoing mails.
• Perform any other duties as assigned.

Skills

Problem-solving

Communication

Team player

Proficient in Microsoft Office

Education

GCE 'O' Level and above

Job description

Responsibilities

• Ensure timely processing of dental reports and related requests in accordance with set guidelines and procedures.
• Monitor and track completion of the required reports and liaise with clinical departments and patients / customers to facilitate the completion of the requests.
• Respond to enquiries and feedback professionally related to records requisition.
• Provide administrative support in ensuring the dental records are scanned and indexed accurately in the Clinical System.
• Maintain inventory records: track and organise the dental records for storage (inhouse/offsite), retrieval and destruction services.
• Handle incoming and outgoing mails which including franking of mails and internal mails distribution.
• Any other duties assigned from time to time

Requirements

• GCE ‘O’ Level and above
• Candidate with prior working experience in healthcare setting will be in advantage
• Proficient in computer applications and Microsoft Office
• Good problem-solving and communication skills
• Good team player