Senior/ Assistant Manager, SingHealth Staff Protection Office

Singapore General Hospital; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading healthcare institution in Singapore is seeking a dedicated Senior/Assistant Manager for the Staff Protection Office. You will manage responses to incidents related to patient safety and drive the implementation of safety strategies. Ideally, candidates should have a Bachelor’s degree and relevant healthcare experience. This role offers the opportunity to make a significant impact on staff protection and safety protocols.

Qualifications

• Bachelor’s Degree in any discipline.
• Relevant experience in healthcare industry and patient care operations is advantageous.
• Good organisational skills with the ability to perform analytical and coordination work.
• Independent team player with initiative.

Responsibilities

• Serve as the key point of contact for handling incidents of abuse or harassment.
• Manage immediate responses to incidents and oversee reporting processes.
• Implement Standard Operating Procedures (SOPs) across institutions.
• Lead the Staff Protection Programme and promote staff safety.

Skills

Organisational skills

Analytical skills

Coordination skills

Initiative

Education

Bachelor’s Degree in any discipline

Job description

We are looking for a dedicated Senior/ Assistant Manager to join our SingHealth Staff Protection Office. Reporting directly to the Manager, you will serve as the key point of contact for SingHealth institutions, providing guidance and support in handling incidents of abuse or harassment involving patients and their next of kin.

In this role, you will work closely with frontline staff to ensure that all policies related to incident response are both effective and relevant. Your responsibilities will include managing immediate responses to incidents, overseeing reporting processes, and coordinating post-incident management strategies. You will also play a pivotal role in cascading and implementing Standard Operating Procedures (SOPs) across institutions and preparing comprehensive reports to support management decision‑making.

As part of the team, you will lead the implementation of the Staff Protection Programme, which is focused on promoting safety, preventing incidents, and protecting staff. Additionally, you will provide secretariat and administrative support to the Staff Protection Council, drive initiatives to enhance staff protection strategies, and take on special projects as needed.

Requirements

• Bachelor’s Degree in any discipline
• Relevant experience in the healthcare industry and patient care operations will be advantageous
• Good organisational skills with the ability to perform analytical and coordination work
• Independent team player with initiative