Senior/ Assistant Manager, Office of CMIO

National University Polyclinics; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

The National University Polyclinics is seeking a Senior/Assistant Manager for the Office of CMIO. This role involves leading implementation projects, managing system audits, and ensuring compliance with healthcare regulations. Candidates should have at least 3 years of experience in a healthcare setting and strong communication skills. Join us to contribute to the efficient management of healthcare systems and improve patient data security.

Qualifications

• Minimum 3 years of related working experience in a healthcare setting.
• Proficient in spoken & written English.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Lead and manage implementation projects under Office of CMIO.
• Support maintenance of AIAM and manage system access audit investigations.
• Ensure compliance with hospital policies regarding patient data privacy.

Skills

Interpersonal skills

Communication skills

Logical skills

Team collaboration

Tools

Microsoft Office Suite

Job description

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Senior/ Assistant Manager, Office of CMIO

Job ID: 8364

Job Function: Administration

Overview

Support the maintenance of AIAM post implementation to ensure changes/updates to NGEMR mapping matrices are accurately pushed to the live system

Support the planning, execution and implementation of future new systems that will be onboarded under AIAM

To be trained in handling and managing system access audit investigations in JHCampus

Lead and manage implementation projects under Office of CMIO, inclusive of stakeholders’ engagement, activities planning, change management, execution and resource management.

To assist department with projects, ongoing BAUs and to manage the assignment of tasks to Executive/Senior Executive and Senior Executive Assistant.

Responsibilities

Support the maintenance of AIAM post implementation.

Maintenance of AIAM mapping matrices, alongside with Access system management master files for AIAM birthright and Functional Role mapping table.

Support the implementation project for future access systems to be onboarded under AIAM.

Provide users with support as post-implementation maintenance of AIAM for current NGEMR systems and future systems to be onboarded.

Handling and managing system access audit investigations.

Monitoring access logs – perform monthly review of access logs of the NGEMR to identify any unauthorised access.

Investigating incidents – Investigate any suspicious access patterns or incidents flagged by system or reported by users

Policy compliance- ensure compliance with hospital policies, procedures and regulatory requirements regarding patient data privacy and confidentiality.

Auditing access controls – assessing and auditing access control mechanisms within NGEMR to ensure that only authorized personnel have appropriate access privileges.

Reporting and Documentation – document audit findings, preparing reports on unauthorised accesses and work with DPO on any follow-up actions to prevent future incidents.

Assist CMIO with webinars, training sessions to hospital staff regarding NGEMR/NEHR security practice and the importance of protecting patient information and accessing records within given boundaries.

Lead and manage projects under Office of CMIO

Project Planning and Management- developing project plans, timelines, and milestones in collaboration with stakeholders to ensure projects are delivered on time

Resource allocation – assigning tasks and resources effectively to team members, ensuing workloads are balanced and aligned with project goals.

Change management – facilitate clear and consistent communication with stakeholders, project team members and management.

To assist department with ongoing BAUs and ad-hoc assignments, mentoring subordinates and managing the assignment of workload.

Ensuring smooth day-to-day operations within the department by overseeing the team and processes.

Implementing and enforcing organisational policies and procedures related to administrative tasks as such procurement, visitors management and office protocols.

Facilitating effective communication within the organization including dissemination of information, handling correspondence and organising meetings.

Requirements

Minimum 3 years of related working experience (in healthcare setting)

Proficient in Microsoft Office Suite

Proficient in spoken & written English

Excellent interpersonal and communication skills, both verbal and written

Possess an inquisitive, meticulous nature and demonstrates strong logical and process flow skills

Ability to collaborate effectively with diverse groups, fostering teamwork and cooperation

Capable of thriving in a fast-paced and dynamics work environment