Senior Assistant Manager/Manager, Operations, Regional Health System Office

National University Health System; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

A leading healthcare organization in Singapore is seeking a Senior Assistant Manager/Manager, Operations to oversee community health posts and enhance operations planning. The ideal candidate has a Bachelor's degree and at least 7 years in healthcare, with strong project management skills. Responsibilities include driving improvements and leading the regional operations team. The role offers an opportunity to make a significant impact on residents' experiences.

Qualifications

• At least 7 years of working experience, preferably in healthcare.
• Strong conceptual and analytical abilities.
• Experience in strategic planning and/or programme development would be advantageous.

Responsibilities

• Support in operations planning in assigned areas.
• Drive continuous improvement to enhance care and residents' experience.
• Lead regional community operations team in assigned areas.

Skills

Critical thinking

Project management

Organizational skills

Verbal communication

Written communication

Data analysis

Collaborative skills

Education

Bachelor degree in any discipline

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

Senior Assistant Manager/Manager, Operations, Regional Health System Office

National University Health System – Central Singapore

Responsibilities

• Community Health Posts
• Support in operations planning in the following assigned areas:
  • Data analysis and monitor workload
  • Manpower planning and management
  • Collaborate and engage community partners to co-ordinate community operations
• Drive continuous improvement to enhance care and residents experience including:
  • Pilot new programmes and processes
  • Evaluate the use of technology to ease workflow improvement
  • Evaluate success of pilot programs for future action
  • Manageservice related feedbackand ensure residents' concerns are addressed
  • Evaluate feedback and identify potential service gaps for improvements
• Lead in regional community operations team in assigned areas:
  • Ensure department is appropriately resources to carry out its mission - people, funding, skill & technology
  • Develop team members to enhance their skills & harness their potential
  • Integrate team with the other RHSO departments and divisions
  • Any other duties

Job Requirements

• Bachelor degree in any discipline, with at least 7 years of working experience, preferably in healthcare
• Able to think critically and strategically, with strong conceptual and analytical abilities
• Strong planning, project management and organisational skills
• Able to work well with others, to foster buy-in and collaboration
• Good verbal and written communication skills.
• Microsoft office. (Excel, Word, PowerPoint)
• Experience in strategic planning and/ or programme development would be advantageous