Senior Assistant Manager, Information Management & Analytics

National Healthcare Group Polyclinics; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A healthcare institution in Singapore is looking for a Manager to oversee the analytics support function. The role requires managing a team, ensuring data accuracy, and providing comprehensive data support. Candidates should hold a Bachelor’s Degree in a relevant field and have over 3 years of management experience in a data environment using programming tools. The position offers opportunities for involvement in quality improvement and research projects.

Qualifications

• 3+ years’ experience in managing a team.
• Experience in management reporting.
• Familiarity with data warehouse or business intelligence.
• Knowledge of programming tools (e.g., SQL).
• Ability to conduct statistical and predictive analysis.

Responsibilities

• Oversee analytics support function operations.
• Ensure timely data requests and improve data accuracy.
• Provide data support and analyze business information.
• Participate in quality improvement and research projects.
• Supervise and coach staff.

Skills

Team management

Statistical analysis

Predictive analytics

Data extraction

Programming with SQL

Education

Bachelor’s Degree in Analytics/Statistics/Mathematics/Information Management

Tools

AWS Sagemaker

Tableau

Job description

Select how often (in days) to receive an alert: Create Alert

Institution: National Healthcare Group Polyclinics

Family Group: Administration

The manager shall be responsible for the operations of the analytics support function. This includes ensuring that all data requests are attended to on time, are accurately and appropriate. The manager should also look into improving the data accuracy and efficiency of the operation, and manpower utilization.

Responsibilities

• Analytics functions include data extraction, statistical analysis, predictive analysis, publishing of information on the management dashboards and intranet, and present analysis and findings to management.
• Ensure compliance of the department processes to related policies and work instructions. Administration of request routing systems, document and project repositories including management of access to these platforms.
• Provide data support to NHGP including extract, review and analyze business information. Business information can be obtained from multiple sources including the business intelligence datamart. The manager will be required to present the results and findings to different levels of staff from time to time.
• The Manager will be expected to participate in quality improvement projects, research studies, programs involving clinical services and special events.
• Participant in user requirement gatherings in the building/enhancements of institution datamarts.
• Participant in data modelling workshops at the institution and cluster level.
• Ensure continuity of operations.
• Supervise and coach staff in the section.
• Other adhoc duties may include minute taking and act as secretariat to task forces, committees and management meetings.
• Participate in knowledge management projects.
• Management of information and reports presented on the intranet.

Requirements

• Preferably a Bachelor’s Degree in Analytics / Statistics / Mathematics / Information Management or any other relevant discipline.
• At least 3 years’ experience in managing a team.
• Management reporting.
• Data support in a data warehouse or business intelligence environment would be advantages.
• Project management.
• Programming tools such as SQL, AWS Sagemaker.
• Statistical analysis and predictive analytics.
• Geo-spatial analytics will be advantages.
• Dashboarding tools such as tableau will be advantages.
• Knowledge of operational research will be advantages.