Senior Assistant Manager, Clinical Analytics and Insights

Singapore General Hospital; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading healthcare institution in Singapore seeks a candidate to provide operational support in monitoring clinical quality indicators. Responsibilities include developing methodologies for data analysis, maintaining documentation, engaging with departments to improve performance, and collating data for reporting purposes. A degree in Nursing, Biomedical Science, or related field is required, along with proficiency in statistical software and good communication skills. This role is vital in participating in quality improvement initiatives and ensuring data-driven insights are effectively communicated.

Qualifications

• Degree in Nursing, Biomedical Science, Applied Science, or related field.
• Experience in process improvement and data analysis is advantageous.
• Proficient in statistical software and Microsoft Office.

Responsibilities

• Develop methodologies for data extraction and analysis.
• Maintain documentation of analytical findings.
• Engage stakeholders to improve performance indicators.
• Collate data for reporting purposes.
• Report indicators in Infopedia reporting template.
• Automate data extraction processes with a Data Analyst.
• Prepare meeting materials and ensure project follow-ups.
• Manage documentation repository and performance tracking.
• Participate in quality improvement projects.

Skills

Proficient in statistical software

Strong data analysis skills

Good communication skills

Education

Degree in Nursing/Biomedical Science/Applied Science

Tools

Microsoft Office applications

Job description

Overview

You will provide operational support in monitoring of performances and provision of insights for clinical quality indicators, such as SingHealth Balance Score Card, SGH Management Committee (MC), SGH Quality Council (QC) Quality and Patient Safety Indicators, Patient Safety Council Dashboard and Clinical Departments Clinical Quality Indicators (CQI).

Responsibilities

• Develop appropriate methodologies for data extraction and data analysis
• Maintain detailed documentation of analytical findings
• Engage Patient Safety Officers and Head of Departments to gather insights and improve underperforming indicator, and review clinical performance indicators
• Collate data from various sources for reporting purposes
• Report all indicators in the reporting template in Infopedia
• Work with Data Analyst to automate process of data extraction and processing of data
• Prepare and manage meeting materials, documentation for projects and ensure follow-ups on project status updates
• Maintain department's documentation repository, performance tracking systems and dashboards
• Participate in quality improvement projects

Qualifications

• Degree in Nursing/ Biomedical Science/ Applied Science/ healthcare related disciplines
• Experience in process improvement and data analysis will be an advantage
• Proficient in statistical and data analytic software and Microsoft Office applications
• Good communication skills