Senior Assistant Director (Epic Research Enablement & Client Management), Office of DGCMIO(Research)

Singapore National Eye Centre; Singapore; On-site; SGD 100,000 - 150,000; Full time

Job summary

A leading healthcare institution in Singapore is seeking a Senior Assistant Director to lead Epic research enablement and client management for research data platforms. The ideal candidate will have significant experience in healthcare IT, excellent stakeholder engagement skills, and expertise in managing complex change initiatives. This position demands strong leadership in integrating research workflows, ensuring compliance, and enhancing research capabilities across multiple institutions.

Qualifications

• At least 12 years of relevant working experience in healthcare IT or clinical research.
• Proven experience leading multi-institutional stakeholder engagement.
• Experience in strategic planning and service delivery for research IT systems.

Responsibilities

• Lead planning and execution of Epic implementation for the Research Workgroup.
• Oversee client management for research data and data science platforms.
• Ensure seamless integration of research workflows across institutions.

Skills

Stakeholder engagement

Healthcare IT expertise

Change management

Research data management

Data analytics

Education

Bachelor's, Master's or Doctoral degree in relevant field

Tools

Epic Systems

Cerner

AllScripts

Job description

Senior Assistant Director (Epic Research Enablement & Client Management), Office of DGCMIO(Research)

Job Category: Administration

Posting Date: 9 Sept 2025

Make an impact on the future of healthcare research. SingHealth is Singapore’s largest public healthcare cluster, and we are building a research and data ecosystem that empowers innovation, accelerates discoveries, and improves patient outcomes. We are seeking a Senior Assistant Director to lead Epic research enablement and client management for our research data and data science platforms.

This is a unique leadership role for an experienced professional with the vision to align digital capabilities with research priorities, the skill to navigate complex stakeholder landscapes, and the drive to deliver operational excellence.

About the Role

You will lead the planning, coordination, and execution of SingHealth’s Epic implementation for the Research Workgroup, ensuring that research workflows are seamlessly integrated across institutions in compliance with policies, governance frameworks, and regulatory requirements. You will serve as the primary liaison between clinical, research, IT, and governance stakeholders, driving the strategic adoption, optimisation, and continuous improvement of Epic for research purposes.

In addition, you will oversee client management for SingHealth's research data and data science platforms, supporting researchers, clinicians, and staff across our 12 institutions to maximise their research impact. This includes managing the SingHealth Data Science Innovation and Research Platforms (SDIRP), analytics environments, and high-performance compute resources. You will focus on empowering research teams by enabling secure, timely, and governed access to these platforms, providing guidance and support to enhance their research capabilities, fostering strong partnerships across institutions, and optimising platform use to enhance research quality, efficiency, and impact.

You will play a critical role in balancing diverse stakeholder needs, leading change management efforts, and ensuring operational excellence in service delivery, onboarding, and resource allocation, ultimately helping our talented researchers and clinicians achieve breakthrough discoveries that benefit patient care.

Job Requirements

• Bachelor's or Master's or Doctoral degree in Data Science, Computer Science, Health/Life Sciences, Public Health Healthcare Informatics, or related disciplines (including quantitative, statistical, biomedical, or healthcare administration fields).
• At least 12 years of relevant working experience, preferably in healthcare IT, clinical research informatics, or large-scale health data platform management.
• Prior experience with Epic or similar clinical information systems (Cerner, AllScripts) is beneficial.
• Proven experience leading multi-institutional stakeholder engagement and managing complex change initiatives across healthcare or research environments.
• Experience in healthcare data management and governance.
• Experience in strategic planning, resource allocation, and service delivery for high-performance computing, data analytics, or research IT systems.
• Experience in working with a large and diverse group of stakeholders and users.
• Experience in research environments (as coordinator, data analyst, or research manager) is an advantage.