Senior Assistant Director

MOH Holdings Pte Ltd; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

A healthcare organization in Singapore is seeking a seasoned professional to lead procurement, billing, and corporate administration services. The ideal candidate will have over 10 years of experience, including at least 5 years in leadership roles. Responsibilities include managing operations, enhancing service value delivery, collaborating on IT initiatives, and improving processes. Proficiency in Microsoft Suite and Power Apps is required. This role offers a chance to make a significant impact in a dynamic environment.

Qualifications

• 10+ years of experience in operations and administrative roles, including 5+ years of leadership experience.
• Proven track record in managing operational teams and service delivery.
• Strong communication skills and ability to work independently.

Responsibilities

• Lead Procurement, Billing, and Corporate Admin services.
• Co-lead corporate audits and update operating policies.
• Implement automation and AI in corporate processes.

Skills

Leadership skills

Interpersonal skills

Problem-solving skills

Technology-savviness

Education

Bachelor's/Master's Degree

Tools

Microsoft Suite

Power Apps

Power Automate

Power BI

Job description

ORGANISATION / DIVISION INFORMATION

MOHT envisions a transformed health system that is patient‑centric, data‑driven and digitally enabled to better empower health, prevent disease and provide excellent value‑based care. To realise this vision, MOHT’s mission is to design and implement innovative solutions essential for the desired health system transformation. The Corporate office supports MOHT’s programme teams and members in the planning and delivery of key shared services – e.g. Planning, Procurement, Billings, Corporate Administration, Corporate IT, and Organizational Development.

JOB RESPONSIBILITIES

• Lead, drive and enhance Procurement, Billings, and Corporate Admin services
  • Procurement) Vendors, third parties, and commercial‑related management across the various procurement tools on Power Apps (e.g., Small Value Purchase, RFQ, RFP). This includes serving as the covering Procurement administrator for the e‑Procurement platform account like SESAMi.
  • Billings) Claims and Finance‑related support, processes and operations on Power Apps – back‑to‑back process and compliance assurance as well as effective responses in the event of discrepancies.
  • Corp Admin) This includes the management of office environment, facilities, and non‑IT equipment management, support, maintenance, and upgrades.
• Co‑lead with Director Operations in preparation for MOHT corporate audits. Areas include procurement, grants management, and fixed asset management.
• Co‑lead with Director Operations to review and update MOHT Corporate Operating Policies (COP) which also fulfil audit needs.
• Co‑lead with Director Operations on infusing automation and Generative AI into our corporate processes to strive for maximum efficiency and effectiveness in how Ops team support the various project teams.
• Lead process improvement initiatives and use Power applications to do so.
• Collaborate with Deputy Director (Corporate IT) on key enterprise IT initiatives, especially IT activities that relate to general admin services like staff lifecycle management.
• Undertake any other duties as assigned.

JOB REQUIREMENT

• Bachelor’s/ Master’s Degree
• At least 10 years of experience working in the equivalent operations and administrative roles, inclusive of 5+ years’ leadership and managerial experience
• Strong experiences and competencies with a proven track record of managing operational teams and service value delivery
• Good interpersonal, people engagement skills and team‑building strengths.
• Sharp problem‑solving skills with attention to details.
• Clear and concise oral and written communication. Ability to work independently. Determined, resourceful and adaptable individual with the ability to thrive in ambiguity.
• Results oriented / self‑directed ability to drive change in unstructured environment. Strong commercial and business acumen.
• Ability to track multiple ongoing work‑streams and projects meticulously, and to meet tight deadlines while remaining flexible and adaptable.
• Technology‑savviness with proficiency in Microsoft Suite, including the desire to master Power Apps, Power Automate, and Power BI.