Senior Airline Relations & Accounts Manager

SATS; Singapore; On-site; SGD 45,000 - 65,000; Full time

Job summary

A leading air services provider in Singapore is seeking an Executive/Senior Executive to manage client accounts and ensure smooth delivery of services. The ideal candidate will have a degree and at least 3 years of account management experience. Skills in communication, problem-solving, and multitasking are essential. This role involves direct client interaction and enhancing customer relations within a fast-paced environment.

Qualifications

• At least 3 years of account management or operational experience preferred.
• Strong problem-solving skills to effectively manage ground staff.
• Able to multitask and deliver results in a fast-paced environment.

Responsibilities

• Main point of contact for clients assigned.
• Ensure smooth delivery of services via audits.
• Coordinate airline scheduled and non-scheduled meal presentations.
• Enhance customer relations both at local and HQ level.
• Resolve key client issues and complaints.

Skills

Excellent communication abilities

Problem-solving skills

Multitasking

Results-driven mindset

Education

Degree holder

Job description

A leading air services provider in Singapore is seeking an Executive/Senior Executive to manage client accounts and ensure smooth delivery of services. The ideal candidate will have a degree and at least 3 years of account management experience. Skills in communication, problem-solving, and multitasking are essential. This role involves direct client interaction and enhancing customer relations within a fast-paced environment.