Senior AI Infra Specialist (Ref 26253)

Jobstreet SG; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

A leading tech company in Singapore is looking for a pre-sales technical support specialist for AI servers and related hardware products. The role requires over 5 years of experience in server OEM or related fields, with expertise in AI infrastructure and mainstream server architectures. This position involves technical documentation and customer engagement to ensure optimal solutions. Competitive compensation and career growth opportunities are offered.

Qualifications

• More than 5 years of work experience in server OEM or related fields.
• Familiar with mainstream server hardware architectures (CPU/GPU, memory, storage, network).
• Experience in deploying and/or maintaining large-scale Nvidia AI infrastructure.

Responsibilities

• Responsible for pre-sales technical support for AI servers.
• Provide optimal server configuration and system architecture solutions.
• Assist the sales team in preparing pre-sales technical documents.

Skills

Team spirit

Learning ability

Customer service awareness

Education

Bachelor's degree in Computer Science, Electronics, Communications, or related fields

Tools

Nvidia AI infrastructure

Mainstream server hardware architectures

Job description

Responsible for pre-sales technical support for AI servers and related hardware products, including demand research, solution design, performance evaluation, and technical communication

Gain in-depth understanding of customers' AI application scenarios (such as large model training, inference, HPC computing, data analysis, etc.) and provide optimal server configuration and system architecture solutions

Assist the sales team in preparing pre-sales technical documents, bidding documents, solution PPTs, and conduct technical demonstrations and presentations.

Participate in POC testing, performance optimization, and technical verification to ensure solutions meet customers' business objectives.

Install AI infrastructure at designated locations with or without partners, including Physical Deployment, Logical Configuration and Operation Enabling

Diagnose the detected issues of AI infrastructure and identify the root cause

Fix the failures/errors by H/W replacement, software upgrade or other workarounds

Requirements

Bachelor's degree or above in Computer Science, Electronics, Communications, Information Engineering, or related fields.

More than 5 years of work experience in server OEM or related fields (such as AI computing, big data platforms, HPC).

Familiar with mainstream server hardware architectures (CPU/GPU, memory, storage, network), and have in-depth understanding of computing platforms such as NVIDIA, Intel, and AMD.

Experience in deploying and/or maintaining large-scale Nvidia AI infrastructure, including one of these three products (B200, GB200 or GB300).

Have good team spirit, learning ability, and customer service awareness.