Senior After-Sales & Service Operations Lead

VHR Professional Services; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A service-based corporate in FinTech located in Singapore is seeking an experienced service manager. The role involves overseeing after-sales operations to ensure customer satisfaction, managing a service team, and handling vendor partnerships and warranty processes. Candidates should have over 5 years of experience in service management and a degree in Engineering or Management. This position offers an exciting opportunity in an upcoming B2B electronics manufacturing firm.

Qualifications

• 5+ years of experience in service management.
• Degree in Engineering/Management required.

Responsibilities

• Oversee after-sales service operations to ensure customer satisfaction and loyalty.
• Manage service team and vendor partnerships.
• Handle warranty and repair processes.

Education

Any Graduate

Job description

A service-based corporate in FinTech located in Singapore is seeking an experienced service manager. The role involves overseeing after-sales operations to ensure customer satisfaction, managing a service team, and handling vendor partnerships and warranty processes. Candidates should have over 5 years of experience in service management and a degree in Engineering or Management. This position offers an exciting opportunity in an upcoming B2B electronics manufacturing firm.