Senior Administrative Assistant - Referrals & Admissions

Ang Mo Kio- Thye Hua Kwan Hospital; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A healthcare institution in Singapore seeks a Senior Administrative Assistant for referrals and admissions. You will manage the referral and admissions process, ensure compliance, and maintain documentation. A minimum of 3-5 years' experience in healthcare and a GCE A-Level or Diploma are required. This full-time role offers a mid-senior level position.

Qualifications

• At least 3-5 years of practical experience in a healthcare setting preferred.

Responsibilities

• Assist and manage the referral process.
• Work closely with the referral source of admissions.
• Ensure prompt follow-up on all shortlisted patient admissions.
• Manning of the Ambulance Dropoff Point counter.

Skills

Referral process management

Patient admissions support

Document management

Education

Singapore-Cambridge General Certificate of Education Advanced Level (GCE A-Level) or Diploma

Job description

Senior Administrative Assistant - Referrals & Admissions

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Job Purpose

You shall work closely with admissions referral sources and internal stakeholders to effect a seamless and optimal patient admission flow. This role involves the active participation and support of patient clinical clerking, admissions & referral data entry and Business Office deposit payment advice.

Responsibilities

• Assist and manage the referral process.
• Work closely with the referral source of admissions.
• Ensure prompt follow-up on all shortlisted patient admissions.
• Assist and manage the admissions process.
• Manning of the Ambulance Dropoff Point counter to ensure patients and relevant parties are transferred/guided to the correct wards.
• Upon arrival of the admission, to update relevant parties of the arrival.
• Compliance to standards.
• Accept referred patients based on pre-determined eligibility criteria.
• Accept referred patients based on pre-determined admission criteria.
• Documentation.
• Maintain proper documentation of all processes and systems as required in a timely and accurate manner.
• Any other responsibilities.
• Perform other tasks and roles as and when assigned.

Requirements

• Singapore-Cambridge General Certificate of Education Advanced Level (GCE A-Level) or Diploma and above.
• At least 3-5 years of practical experience in a healthcare setting preferred.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Administrative

Industries

Hospitals and Health Care

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