SENIOR ACADEMIC CONSULTANT

ILC SINGAPORE PTE. LTD.; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

A student care service provider in Singapore is seeking an experienced Senior Academic Consultant to join their team. The role involves providing admissions counselling services to prospective students and parents, conceptualising business development ideas, and ensuring excellent customer service. Candidates should hold a Master's Degree and possess strong communication skills in both English and Chinese, with prior experience in the education industry being advantageous. This position supports students from China and engages their families with comprehensive performance reports.

Qualifications

• Must possess a Master's Degree.
• Experience in admissions counselling may be required.
• Past experience in the education industry is advantageous.

Responsibilities

• Conceptualise and execute innovative business development ideas.
• Provide admissions counselling services to prospective students and parents.
• Prepare student performance reports and analyze results.
• Participate in student recruitment activities.

Skills

Excellent written and verbal communication skills in English

Excellent written and verbal communication skills in Chinese

Strong business development skills

Customer service and relationship management

Motivated and self-driven

Education

Master's Degree in any field

Job description

ILC was established in 2013, is a boutique student care Company, taking care of students from China for their Secondary and Tertiary Education in Singapore.

ILC is committed to help its student to excel in education and also life skills.

ILC handles a wide range of student services include school selection, pre‑enrolment preparation, enrolment and guardianship, monitoring student progress, arranging short practical workshops, as well as consultation and tuition services.

We are looking for an Senior Academic Consultant to join our current team to delivery of our services and managing the students.

The post holder will have extensive experience of working with students from China, comfortable with student, and liaising with their parents, providing monthly progress report of the student.

Job Description

• Conceptualise and execute innovative business development ideas to drive revenue growth
• Provide admissions counselling services to prospective students and parents on studying in Singapore.
• Consistently provide service excellence for clientele
• Build rapport and engage regularly with both current and prospective parents.
• Prepare student performance report and analyse result with parents
• Possess competent knowledge of Secondary education system and offerings
• Attend to prospective students and parents and provide them with their education options.
• Follow up on student enquiries (emails and WeChat messagges) to ensure that all queries are attended to
• Participate and contribute in student recruitment activities such as events and seminars
• After-sales services that includes processing student accommodation, student processing etc...

Jobs Requirement

• Overseas graduate ideal; candidate must possess at least a Master's Degree in any field
• Possess excellent written and verbal communication skills in both English and Chinese to handle Chinese students and parents
• Preferably have strong network in China
• Possess strong business development skills
• Motivated and self-driven to achieve set targets
• Excellent customer service and relationship management
• Experience with school or university admission and selection processes
• Candidate with past experience in the education industry will be advantageous
• Handle administrative tasks relating to new students enrolment.
• Able to work on some evenings and weekends