Security Operations, Consultant

AIA Shared Services; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

AIA Shared Services in Singapore is seeking a Security Operations Manager to lead the SOC, monitor security events from SIEM and endpoints, coordinate incident response, and drive the continuous improvement of the organisation's security posture across cloud, network, and servers.

You will build and mentor a high‑performing team, develop incident playbooks, oversee vulnerability remediation, and partner with governance and compliance teams to meet MAS TRM requirements.

Qualifications

• University degree in Computer Science/Engineering/Information Security or Information Systems.
• 12 years of tech experience with 7–10 years in cybersecurity in regulated environments (e.g., banking/insurance).
• Strong knowledge of incident management across identification, containment, response, recovery and reporting.

Responsibilities

• Lead real-time monitoring of security events and alerts from SIEM, firewalls, and EDR.
• Oversee end-to-end incident handling and response per defined processes; drive playbooks and post-incident reviews.
• Manage security posture across cloud, network, endpoint, and server security; drive remediation and risk-based improvements.

Skills

Cybersecurity management

Incident response

Cloud security

Threat intelligence

IAM governance

Regulatory compliance

Education

Bachelor's degree in Computer Science/Engineering/IS

Tools

SIEM

Endpoint security tools

Vulnerability management tools

Job description

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives. To get there, we need people with tech/digital/analytics expertise and passion to help develop positive, sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone. If you believe in developing a better tomorrow, read on.

About the Role

To lead and manage the day-to-day operations of the Security Operations Center (SOC) team, ensuring the proactive identification, assessment, and mitigation of cyber threats across the organization. This encompasses overseeing security monitoring, incident response, threat intelligence analysis, and the continuous improvement of security posture. The Security Operations Manager is responsible for building and leading a high-performing team, driving strategic initiatives, and ensuring compliance with relevant security standards and regulations.

Security Threat Monitoring, Prevention, and Incident Response

Lead and manage the SOC team in real-time monitoring of security events and alerts from various sources (e.g., SIEM, firewalls, endpoint detection and response). Maintain an oversight of all the alerts from MASNET, Group SOC and provide support to incident response personnel to ensure all actions & deliverables are achieved within SLAs Manage end-to-end incident handling & management according to established response processes and become subject matter expertise where established processes require enhancement Implement and enhance incident response playbooks and procedures to ensure timely and effective handling of security incidents, including:

• 1) Triage and initial assessment of security events;
• 2) Deep dive investigation and root cause analysis;
• 3) Containment, eradication, and recovery activities;
• 4) Post-incident review and lessons learned documentation.

Security Posture Management

Maintain an oversight of related security posture baseline, in the area of cloud security, network security, endpoint security, and server security compliance. Additionally, this role is to lead and manage each SME in the related mentioned area of security domains. Ensure identified security vulnerabilities are remediated or mitigated, as per the vulnerability management processes. This is to ensure that overall organization security posture is managed properly according to the defined baselines. Continuously improve the organization's overall security posture through proactive security enhancements and automation. Lead discussion and remediation with relevant teams to resolve identified issues, as well as elaborating risk, severity, and mitigations. Working collaboratively with security governance and compliance team to to identify and address security gaps raised from both external and internal audit.

Security Operations Metrics

Provide an oversight and tracking of security operations metrics, including security baseline in the area of cloud security, network security, endpoint security, and server security compliance Lead various security operations reports development for the purpose of management attentions and highlight.

Security Operations Initiatives

Drive security initiatives & projects and becoming local point of contact with Group for security project facilitation Provide direction, guidance, and collaborate with each SME of cloud security, network security, endpoint security, and server security compliance, for various security operations initiatives

Identity Access Management (IAM) Governance

Manage end-to-end lifecycle of privilege ID, starting from it is created, vaulted, used, reviewed, and deleted. Lead the review of user access rights and privileges ID to identify and remediate any misconfigurations or unmanaged privileges ID. Oversee Identity and Access Management (IAM) policies and procedures into daily practice and operationalization. Lead IAM projects implementation / deployment / enhancement and liaise with Group Information Security.

Requirements

University degree in one of the following or related disciplines (Computer Science, Computer Engineering, Information Security, Information Systems) 12 years of Tech experience with at least 7-10 years of experience in cyber security area in a regulated environment (e.g. bank, insurance, etc.) Strong knowledge of cybersecurity incident management covering identification, containment, response, recovery and reporting Strong knowledge of Cloud, Cyber Monitoring, Vulnerability Management, and Cyber Threat Intelligence. An exposure to computer security forensic would be an advantage. Ability to take the lead and drive the investigation of complex security issues, with strong analytical and problem-solving skills Self-driven professional with high interest in the world of Technology, especially cyber security Hands-on experience for the cyber security incident scenario preparation and tabletop exercise Technical understanding of enterprise network and various components of Operating Systems, Applications, Databases in Cloud environment, how they are exploited and how to defend Experience of the implementation of a variety of security tools and documentation of the process Familiarity with MAS TRM regulatory requirements Excellent interpersonal and communication skill, with ability to deliver the key message of “why” and “how” certain things are needed for remediation with elaboration of the risks, severity and impact. Preferably a holder of one or more of the following information security qualifications: CISSP, CEH, GSOC, CSA, ECSA, or similar.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date. “Better” starts with people who reimagine what is possible and turn ideas into meaningful action. At AIA, you will contribute in your own way, help shape outcomes that matter and collaborate with colleagues across disciplines, teams, markets and levels. We will support you to broaden your perspective, strengthen your capabilities and grow your impact. Together, we challenge assumptions, learn from one another and find better ways forward. Bring your ambition, experience and ideas to AIA, and help shape what “better” looks like.

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