Security Officer — Guest-Focused & Emergency-Ready

Marina Bay Sands; Singapore; On-site; SGD 28,000 - 42,000; Full time

Job summary

Marina Bay Sands in Singapore is seeking a dedicated Security Officer to maintain safety and handle incidents discreetly while delivering excellent guest service. The role requires patrolling assigned posts, responding to emergencies, and maintaining order with professionalism.

Applicants should have a minimum of Secondary 2/ITE, a valid Special Employee License, and prior customer service or security experience.

Qualifications

• Minimum Secondary 2 / ITE equivalent.
• Must possess a valid Special Employee License during employment.
• Prior customer service experience required.
• Ability to work overtime and shifts on short notice.
• Good interpersonal and communication skills.

Responsibilities

• Present a professional image and deal with incidents in a discreet and confident manner.
• Ensure optimum guest service through the delivery of excellent customer service.
• Respond to first aid incidents and apply effective first aid skills for customers and team members.
• Perform security functions at assigned posts and areas within the property.
• Observe and monitor persons and property to maintain security and safety.
• Escort or carry valuables as assigned or directed.
• Respond to all emergencies and alarms as directed by Security Operations Control Room and Security Management.
• Monitor and manage crowd levels within the work environment.
• Effectively participate in the management of potential safety hazards including fire alarms, emergency situations, bomb threats and building evacuation.
• Maintain and apply skills to deal with the management of intoxicated persons within the work environment.
• Handle lost property in accordance to procedures.
• Participate in training programs.
• Maintain professional skills by staying abreast of current developments and participating in developmental programs.
• Perform other tasks within the IR, including CAT C Special Employee License tasks.

Skills

Customer service

Security experience

Interpersonal skills

Written and verbal communication

Education

Secondary/ITE equivalent

Job description

Marina Bay Sands in Singapore is seeking a dedicated Security Officer to maintain safety and handle incidents discreetly while delivering excellent guest service. The role requires patrolling assigned posts, responding to emergencies, and maintaining order with professionalism.

Applicants should have a minimum of Secondary 2/ITE, a valid Special Employee License, and prior customer service or security experience.