Seaside Reservations Specialist — Guest Experience

InternSG; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A luxury dining experience at sea is seeking two full-time Reservations Executives to join their team in Sentosa. The role involves assisting guests with inquiries and bookings, providing exceptional customer service, and ensuring smooth operations onboard a luxury tall ship. Ideal candidates are friendly, team-oriented, and enjoy working in the hospitality sector. This opportunity offers competitive salary with performance incentives, and employees get to work in a vibrant environment with stunning ocean views.

Benefits

Competitive salary with performance incentives

Opportunities for growth

Fun staff outings

Qualifications

• Friendly and polite demeanor.
• Ability to work weekends and public holidays.
• Previous experience in customer service or hospitality is a plus.

Responsibilities

• Assist guests with enquiries, bookings, and special requests via phone, WhatsApp, email, and walk-ins.
• Support guest check-ins and ensure smooth operations using booking tools.
• Provide courteous and attentive service to guests.

Skills

Customer service

Communication

Problem-solving

Basic IT skills

Teamwork

Job description

A luxury dining experience at sea is seeking two full-time Reservations Executives to join their team in Sentosa. The role involves assisting guests with inquiries and bookings, providing exceptional customer service, and ensuring smooth operations onboard a luxury tall ship. Ideal candidates are friendly, team-oriented, and enjoy working in the hospitality sector. This opportunity offers competitive salary with performance incentives, and employees get to work in a vibrant environment with stunning ocean views.