Seafreight Shipping Assistant (Export / Import)

Vanguard Logistics Services (Singapore) Pte Ltd; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading logistics service provider in Singapore is seeking a Seafreight Shipping Officer / Planner. Responsibilities include planning sea freight shipments, coordinating with carriers and vendors, and ensuring documentation compliance. The ideal candidate has at least 2 years of experience in freight forwarding, good communication skills, and a customer-oriented mindset. This role offers competitive compensation and opportunities for professional growth.

Qualifications

• Minimum 2 years of experience in NVOCC or Freight Forwarding; candidates without experience are welcome.
• Knowledgeable about shipping documents, customs clearance, etc.
• Good attitude and customer service mindset.

Responsibilities

• Plan and coordinate the movement of sea freight LCL consolidation for export.
• Monitor and track shipments, ensuring compliance with documentation and regulations.
• Handle any issues or delays in shipping and provide timely updates to clients.

Skills

Communication skills

Customer service mindset

Problem-solving skills

MS Office skills

Education

High school diploma or equivalent

Associate degree preferred

Job description

Seafreight (Export/Import) Shipping Officer / Planner

Responsibilities:

• Plan and coordinate the movement of sea freight LCL consolidation for export.
• Develop and scheduling plans to optimize LCL export consolidation container.
• Monitor and track shipments, ensuring all documentation and regulatory requirements are met.
• Communicate with carrier, warehouse, vendors and other logistics partners to ensure smooth cargo operations.
• Handle any issues or delays in the shipping process, providing timely solutions and updates to clients.
• Collaborate with procurement and customer service teams to provide clients with solutions.
• Handle shipping documents with problem-solving skills.
• Communicate with customers and vendors.

Customer Support Specialist

Responsibilities:

• Collaborate with and support Sales Executive or overseas offices to ensure that all sales and customer support activities are handled proactively and efficiently, with a focus on customer satisfaction.
• Complete all customer quotation requests and coordinate the tariff maintenance for all accepted quotes and rates issued to customers.
• Play an important part in achieving our “Happy Customer” value through a dedicated focus on meeting customer needs.

Requirements:

• High school or equivalent education; associate degree preferred.
• Minimum 2 years of experience in NVOCC or Freight Forwarding; candidates without experience are welcome.
• Knowledgeable about shipping documents, customs clearance, etc.
• Good attitude and customer service mindset.
• Good communication skills (spoken and written).
• Strong MS Office skills, including Excel, Word, and PowerPoint.