Sea Freight Operations Executive (1 year contract)

Aramex; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A global logistics firm based in Singapore is seeking a Sea Freight Operations Executive on a 1-year contract. The role involves communicating with clients, ensuring smooth shipment execution, and managing freight documentation. Ideal candidates have prior experience in freight forwarding, strong organizational skills, and the ability to work independently. This position offers an opportunity to enhance freight operations processes and contribute to customer satisfaction.

Qualifications

• Previous experience in freight forwarding operations.
• Knowledge of import/export procedures, documentation, and customs clearance processes.
• Strong communication skills and the ability to interact effectively.

Responsibilities

• Communicate with clients to provide updates on shipment status.
• Collaborate with internal teams for smooth execution of shipments.
• Assist customers with document preparation for shipment processing.
• Handle LCL and FCL shipments, ensuring compliance.
• Manage multiple shipments concurrently, overseeing from initiation to completion.

Skills

Freight forwarding operations

Import/export procedures

Documentation

Customs clearance processes

Strong communication skills

Organizational abilities

Multitasking

Self-motivation

Job description

Aramex is a leading global provider of comprehensive logistics and transportation solutions. Established Aramex, a global leading service provider of comprehensive logistics and transport solution serves 15 million customers worldwide. Aramex employs over 18,000 motivated professionals in over 66 countries worldwide with a shared vision to provide a seamless logistics and delivery experience – connecting the globe.

Our Mission is to Deliver flexible, innovative, reliable transport and logistics solutions.

We are looking for a 1-year contract Sea Freight Operations Executive to join our Singapore team and will report to the Sea Freight Assistant Manager.

Responsibilities

• Communicate with clients via various channels, including phone, email, and online platforms, to provide updates on shipment status, transit times, and delivery schedules.
• Collaborate closely with internal teams such as operations, logistics, and sales to ensure the smooth execution of import, export, cross-trade shipments, and trucking activities.
• Assist customers with document preparation, including bills of lading, customs declarations, shipping instructions, and other relevant paperwork required for shipment processing.
• Handle both Less than Container Load (LCL) and Full Container Load (FCL) shipments, including hazardous materials, ensuring accurate scheduling and compliance with safety regulations.
• Arrange for the collection of Delivery Orders (DO) and Bill of Lading (B/L) documents from relevant parties to facilitate shipment processing.
• Manage multiple shipments concurrently, overseeing each shipment from initiation to completion with attention to detail and efficiency.
• Demonstrate self-motivation and independence in handling freight forwarding operations, efficiently managing tasks without constant supervision.
• Arrange customs clearance and documentation for shipments, ensuring compliance with international trade regulations and customs requirements.
• Conduct job costing and billing activities accurately, ensuring that all relevant costs are accounted for and invoices are prepared and submitted promptly.
• Follow company Standard Operating Procedures (SOPs) and Key Performance Indicators (KPIs) to maintain operational standards and achieve performance targets.
• Maintain daily and regular shipment reports to track progress, identify issues, and make informed decisions for process improvements.
• Propose recommendations for improving methods in cargo documentation processes based on industry standards and best practices.
• Review customer needs and feedback to identify opportunities for enhancing freight operations processes and customer satisfaction.

Requirements

• Previous experience in freight forwarding operations, with knowledge of import/export procedures, documentation, and customs clearance processes.
• Strong communication skills and the ability to interact effectively with clients, internal teams, and external stakeholders.
• Proficiency in handling both LCL and FCL shipments, including hazardous materials, with a focus on accuracy and compliance.
• Excellent organizational and multitasking abilities, with the capacity to manage multiple shipments concurrently and prioritize tasks effectively.
• Self-motivated and capable of working independently to achieve objectives without constant supervision.