Sea Freight Manager (freight forwarding)

Recruit Now; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A logistics company in Singapore is seeking a skilled professional to manage the seafreight department, focusing on customer satisfaction and productivity improvements. Responsibilities include analyzing cost strategies, generating customer reports, and coordinating interdepartmental communication. The ideal candidate will thrive in a dynamic environment and be adept at troubleshooting shipment issues.

Responsibilities

• Manage top line and bottom line of the seafreight department.
• Continuous improvement in the annual KPI for customer satisfaction survey.
• Improve in productivity by capitalizing and maximizing the use of the FMS.
• Analyze and propose cost reduction strategies.
• Organizing and delegating of JS/JD to department staff.
• Preparing and executing Freight Bill invoice and report.
• Generate report requested by Customers.
• Analyse data and provide report as and when required by Management.
• Attend meetings/site viewings with Customers.
• Arranging and coordinating with Declarator and Customer for applying of SICC-COO.
• Be the Bridge between interdepartments.
• Arranging for department meeting once a month or as and when needed.
• Troubleshooting and solving shipment problems.

Job description

Responsibilities

• Manage top line and bottom line of the seafreight department
• Continuous improvement in the annual KPI for customer satisfaction survey
• Improve in productivity by capitalizing and maximizing the use of the FMS
• Analyze and propose cost reduction strategies
• Organizing and delegating of JS/JD to department staff
• Preparing and executing Freight Bill invoice and report
• Generate report requested by Customers
• Analyse data and provide report as and when required by Management
• Attend meetings/site viewings with Customers
• Arranging and coordinating with Declarator and Customer for applying of SICC-COO
• Be the Bridge between interdepartments
• Arranging for department meeting once a month or as and when needed
• Troubleshooting and solving shipment problems