Job Scope
- Assist and support the school Loan System.
- Provide prompt and friendly assistance to query by users.
- Follow up with users to ensure their issues or inquiries has been resolved
- Assist and support the technical lead in installation, configure and upgrading of software in computer labs.
- Assist and support the technical lead in ensuring the AV system is in working condition.
- Assist and support the technical lead during maintenance of facility performed by contractors.
- Support school other events/activities. Support will also be required if events/activities took place on weekend.
Requirements
- Fresh Diploma Graduate with IT or Audio/Visual related areas. (if no prior experience in IT)
- Must have some experience in customer service and ability to work under pressure.
- Must have understanding and knowledge on computer hardware & software.
- Knowledge on operating system (Windows/Mac OS) and common software applications like MS Office
- Ability to work in team environment and also to work independently when needed
- Able to multi-task and adapt to changes in user’s requirements.
Working Hours: Mon-Thurs: 8am-5.30pm, Fri: 8am-5pm
Contract Period: 5 months (27 Oct 2025 to 31 Mar 2026)
Salary: $2000/month
Location: Dover
EA License No: 96C4864
Reg. No.: R24121728 EUNICE WOO JING QI