School Receptionist / Front Desk (Punggol)

Morgan McKinley; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading staffing agency is seeking a School Receptionist to provide excellent customer service at an MOE affiliated school in Punggol, Singapore. The role involves managing front desk operations, attending to student and staff inquiries, and supporting logistical needs. Applicants should have good communication skills and the ability to use various office applications. The position offers working hours from 7:15 AM to 4:15 PM or 8 AM to 5 PM.

Qualifications

• Ability to use Google suite of applications e.g. Gmail, Calendar, Docs.
• Ability to use Microsoft suite of applications e.g. Word, PowerPoint, Excel.
• Experience working in a school environment would be an advantage.

Responsibilities

• Attend to student and staff queries.
• Provide quality customer service to customers.
• Manage school’s stationery inventory and support logistical events.

Skills

Customer service skills

Multitasking

Communication in English

Tools

Google Suite

Microsoft Suite

Job description

School Receptionist / Front Desk (Punggol)

You will be deployed to an MOE affiliated school. You will be responsible for supporting daily front desk operations and general administrative functions within the school.

Responsibilities

• Attend to student and staff queries
• Engage customers (students, parents, visitors and vendors) and provide them with quality customer service
• Answer customers’ questions and incoming calls, and provide information on variety of topics, including rules, disciplinary measures, student admission and day-today operations of the school
• Receive and redirect phone calls to appropriate departments and take down messages where necessary.
• Receive all letters and packages, and distribute them to appropriate departments.
• Maintain records of school-issued letters to parrents.
• Maintain a master schedule of all classes, telephone directory any calendar of events for students and staff to refer to when required
• Monitor and record student early release from school, including communicating with parents on their children’s early release arrangements.
• Manage school’s stationery inventory and distribute stationeries to staff when requested
• Provide support in sourcing for materials and resources
• Logistical support for school-based events
• Any other duties assigned by School Management

Requirements

• Ability to use Google suite of applications e.g. gmail, calendar, docs, sheets, slides, forms
• Ability to use Microsoft suite of applications e.g. word, powerpoint excel
• Ability to operate common office equipment e.g. copier and machines
• Ability to multitask and attend to queries and feedback from multiple channels e.g. phone, email and walk-in
• Ability to communicate with customers in English with confidence
• Has worked in a customer service role handling queries from multiple channels e.g. phone, email and walk-in
• Experience working in a school environment would be an advantage

Working Hours: 7.15am -4.15pm or 8am-5pm

Interested candidate, please submit your application or send your updated CV to *****@morganmckinley.com