School Receptionist cum Admin

ECO-ITS PRIVATE LIMITED; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A local educational support firm in Singapore seeks a dedicated individual for customer service duties in a primary school environment. Responsibilities include managing inquiries, providing support to students, and handling various administrative tasks. The ideal candidate should possess at least a GCE 'N' or 'O' Level certificate, along with good communication skills and a proactive mindset. This role offers a dynamic work environment where no two days are the same.

Qualifications

• Minimally have the qualifications mentioned in the listing.
• Preferably experience in a school environment.
• Skill in using administrative IT systems.

Responsibilities

• Answer phone calls, manage visitors, and provide general information.
• Handle varied demands and queries from parents, students, and staff.
• Render first level assistance to walk-in pupils’ needs.

Skills

Good communication and inter-personal skills

Team player

High level of initiative

Initiative

Education

Full GCE ‘N’ or ‘O’ Level certificate or equivalent

Job description

Job Description

• Main Duty - Customer Service Duty (mindset has to meet the realist challenges and demands of a Primary School setting)
• To answer phone calls, manage visitors, takes messages, responds to enquiries and provide general useful information (in a very dynamic environment where calls are volumous)
• Able to use school implemented IT system for administrative purposes.
• To handle daily varied demands and queries from parents / students / vendors / staff etc
• To call pupils absentees and to check with parents on their child’s status every morning.
• To call pupils to convey messages during ad-hoc / special events.
• To render first level assistance to walk-in pupils’ needs including sick & injured pupils. To elevate case to other colleagues in the office immediately if it is beyond superficial cases.
• To handle / support situation when pupils’ vomit, soiled their clothes.

General Duties

• To assist in canteen matters, utility, FAS application, arrears fee, bus booking, etc
• To help update the school activity notice board in the office (data accuracy is important)
• To maintain the forms cabinet in the office. All forms must be current and to be replenished constantly.
• To assist in general typing duties.
• To assist in Stores supplies management during school holidays
• To support any other general admin duties as and when required

The Personnel shall minimally have the following qualifications, skills and experience:

• Full GCE ‘N’, or ‘O’ Level certificate or its equivalent
• Good communication and inter-personal skills in reception duties, preferably in school environment
• Good team player with high level of initiative