Scaled Program Manager

Google; Singapore; On-site; SGD 120,000 - 160,000; Full time

Job summary

A leading technology company in Singapore is seeking a team leader for its Google Customer Solutions (GCS). You will manage a team of Regional Product Specialists and collaborate with stakeholders to enhance product strategy and customer success. The ideal candidate has significant experience in advertising and management, with strong people management and problem-solving skills. This role offers a chance to influence the marketing strategies of small and medium-sized businesses in APAC.

Qualifications

• 10 years of experience in advertising, marketing technology, management consulting, or product management.
• 2 years of experience in managing people and leading cross-functional teams.

Responsibilities

• Lead the team to deliver core metrics like output, input, health metrics.
• Manage, coach, develop a team of Regional Product Specialists.
• Lead development, deployment, and activation of APAC cross-product strategy.
• Partner with GCS Scaled Business Leads and Business Managers across APAC.
• Collaborate in Product Market Fit for Global Product Leads.

Skills

People management

Advertising solution deployment

Excellent communication

Cross-functional teamwork

Thought leadership

Problem-solving

Education

Bachelor's degree or equivalent

Job description

Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience in advertising, marketing technology, management consulting, or product management.
• 2 years of experience in managing people and leading cross‑functional teams.

Preferred qualifications

• Experience in people management with the ability to mentor teams and manage talent and performance.
• Experience in deploying advertising solutions with the ability to guide teams on how to develop and deliver product go‑to‑market strategy.
• Experience in interacting and collaborating with executives with excellent communication skills.
• Experience with working in cross‑functional and cross‑cultural teams.
• Excellent thought leadership and problem‑solving skills, with the ability to lead operational initiatives with multiple stakeholders.

About the job

In this role, you will be responsible for leading a team of cross‑product Regional Product Leads who partners with the Scaled business for Asia‑Pacific (APAC) Google Customer Solutions (GCS). You will be leading the team to deliver core metrics, develop and activate product strategy, and work with regional and global stakeholders to influence Product Market fit. Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small‑ and medium‑sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers…and we have fun doing it.

Responsibilities

• Lead the team to deliver core metrics like output, input, health metrics.
• Manage, coach, develop a team of Regional Product Specialists and help them perform and grow.
• Lead development, deployment, and activation of APAC cross‑product strategy for solutions that are rooted in GCS customer's marketing goals. Synthesize product feedback, and influence and advocate product prioritization and development for APAC Scaled customers.
• Partner with GCS Scaled Business Leads and Business Managers across APAC to influence their strategy and manage the performance of product metrics and strategy. Work with cross‑functional and cross‑regional internal partners to develop opportunities to increase product adoption for solutions.
• Collaborate in Product Market Fit for Global Product Leads, Business Strategy and Operations Leadership, and PSA Leadership to advocate the APAC customer needs and address product feedback from across the region.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.