Satair - Performance & Transformation Manager

Airbus; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Airbus Singapore Private Limited is seeking a professional to lead regional transformation across Commercial Process, Performance & Transformation (ASCX). You will bridge regional teams with central pillars, drive continuous improvement and foster commercial excellence.

The role emphasizes delivering strategic initiatives, coordinating with global teams, and ensuring milestones are met using LBIP and Agile methods. A strong data mindset and CRM/Skywise familiarity are essential.

Qualifications

• Bachelor's or Master's degree in Business Administration, Operations Management, or a related field.
• 5–10 years of proven experience leading cross-functional, regional and global transformation projects.
• Strong understanding of aviation aftermarket commercial operations and process optimization.
• Excellent analytical skills with ability to translate data into actionable insights.
• Familiarity with CRM platforms (Salesforce), Skywise data interfaces and Agile/LBIP frameworks.

Responsibilities

• Act as the primary representative for Commercial Process, Performance & Transformation (ASCX) in the region.
• Bridge the gap between regional teams and central ASCX pillars (processes, performance, data analytics and automation).
• Lead strategic transformation projects to support Satair's commercial objectives.
• Ensure timely milestones and deliverables using LBIP and Agile methodologies.
• Oversee AOS regional roadmap implementation and regional ASCX representation in forums.

Skills

Analytical skills

Influencing without authority

Collaboration

Problem solving

Team player

Education

Bachelor's/Master's degree in Business Administration or Operations Management

Tools

Salesforce

Skywise

Agile/LBIP

Job description

This job is based in Satair, if you want to know more about our business, please click here to find out more.

Job Objectives

• Act as the primary representative for Commercial Process, Performance & Transformation (ASCX) in the region.
• Bridge the gap between regional teams and the central ASCX pillars (processes, performance, data analytics and automation).
• Drive change, foster a culture of creativity, commercial excellence and continuous improvement.
• Lead strategic transformation projects that support Satair's commercial objectives.

Job Responsibilities

• Accountable for the regional commercial project portfolio's financial impact and performance metrics, ensuring it drives commercial excellence in the region.
• Lead and support regional and global transformation projects and initiatives aimed at driving change, innovation, and continuous improvement within the Commercial organization.
• Ensure the timely achievement of key milestones and deliverables by leveraging LBIP and Agile project methodologies.
• Accountable for the successful implementation of the AOS (Airbus Operating System) regional roadmap.
• Represent ASCX in the region, acting as a critical connector between regional teams and the rest of the ASCX focus pillars.
• Represent ASCX in R-CSRB (Regional Customer Satisfaction Review Board) and other necessary commercial forums.
• Represent the voice of the region in global projects and initiatives outside of ASC.
• Other duties reasonably determined from time to time by the Company

Secondary Responsibilities

• Proactively drive a culture of creativity, commercial excellence and continuous improvement within the assigned Region.

Job Requirements

• Bachelor's/Master's degree in Business Administration, Operations Management, or a related field.
• Proven experience (5-10 years) in a similar role, specifically leading cross-functional, regional and global continuous improvement and transformation projects.
• Strong understanding of aviation aftermarket commercial operations, coupled with expertise in process optimization methodologies.
• Excellent analytical skills and the ability to effectively translate data into actionable insights.
• Familiarity with project management tools, CRM platforms (Salesforce), standard data reporting interfaces (Skywise), and Agile/LBIP frameworks.
• Additional certifications in process improvement methodologies (e.g., Six Sigma, Lean) are preferred.
• Exceptional written and spoken communication; high proficiency in influencing without authority and presenting to senior leadership.
• Strong interpersonal skills and a flair for productive collaboration across varying business functions.
• An excellent problem-solver with a strong customer mindset.
• Proactive self-starter with a can-do attitude and a strong team player.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company: Airbus Singapore Private Limited

Employment Type: Permanent

Experience Level: Professional

Job Family: Improvement & Performance Management

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.

Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [e-mail].

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.