Salon Manager

CYL SOLUTION LAB PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A beauty salon in Singapore is seeking an experienced Salon Manager to oversee daily operations. The ideal candidate will lead staff, manage customer relations, and drive sales of salon services and products. This position offers a competitive salary, performance incentives, and opportunities for career growth in a supportive work environment.

Benefits

Competitive salary and performance incentives

Staff discounts on services and products

Career growth opportunities

Supportive work environment

Qualifications

• Proven experience as a Salon Manager or in a supervisory role within the beauty/hair industry.
• Ability to handle customer relations professionally.
• Business-minded with the ability to achieve sales goals.

Responsibilities

• Manage day-to-day salon operations to ensure smooth workflow.
• Lead, motivate, and supervise salon staff.
• Handle customer service, including addressing feedback and resolving complaints.
• Drive sales of salon services and products to achieve targets.

Skills

Leadership

Interpersonal skills

Customer service

Sales goals achievement

Job description

About the Role

We are looking for an experienced and motivated Salon Manager to oversee the daily operations of our salon. The ideal candidate is a strong leader with excellent people skills, a passion for customer service, and a good understanding of salon business management.

Key Responsibilities

• Manage day-to-day salon operations to ensure smooth workflow and high service standards.
• Lead, motivate, and supervise salon staff, including hairstylists, therapists, and front-desk team.
• Recruit, train, and evaluate staff performance while fostering a positive work culture.
• Handle customer service, including addressing feedback, resolving complaints, and ensuring customer satisfaction.
• Drive sales of salon services, treatments, and retail products to achieve monthly targets.
• Plan and execute marketing promotions, loyalty programs, and events to attract and retain clients.
• Monitor financial performance, manage budgets, prepare sales reports, and oversee cash flow.
• Maintain stock levels, liaise with suppliers, and ensure proper inventory management.
• Ensure the salon complies with hygiene, safety, and licensing regulations.
• Prepare administrative reports and support business growth strategies.

Requirements

• Proven experience as a Salon Manager or in a supervisory role within the beauty/hair industry.
• Strong leadership, organizational, and interpersonal skills.
• Good knowledge of salon services, treatments, and retail product sales.
• Ability to handle customer relations professionally and tactfully.
• Business-minded with the ability to achieve sales and profitability goals.
• Proficient in scheduling, reporting, and basic financial management.
• Flexible and adaptable to a fast-paced environment.

Benefits

• Competitive salary and performance incentives.
• Staff discounts on salon services and retail products.
• Opportunities for career growth and professional training.
• Supportive and dynamic work environment.