Salon & F&B Operations Leader: Service Excellence

ALL ABOUT O PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A hospitality management company in Singapore seeks a capable manager to oversee restaurant and salon operations. This role requires a Bachelor’s degree in Hospitality or related fields, strong leadership and financial management skills, and proven experience in the Beauty & F&B industry. Responsibilities include ensuring a positive outlet image, training staff, managing schedules, and responding to customer complaints. The ideal candidate will demonstrate excellent communication skills and compliance with industry regulations.

Qualifications

• Proven management experience in the Beauty & F&B industry.
• Possess strong knowledge of legal rules and guidelines.
• Working knowledge of data analysis and performance metrics.

Responsibilities

• Manage day to day restaurants & salons operations.
• Ensure a positive outlet image.
• Train and coach staff on customer service best practices.
• Organize and supervise shifts.
• Respond to customer complaints promptly.

Skills

Leadership

Communication

Financial Management

Customer Service Orientation

Education

Bachelor Degree in Hospitality, Retail Management or related field

Job description

A hospitality management company in Singapore seeks a capable manager to oversee restaurant and salon operations. This role requires a Bachelor’s degree in Hospitality or related fields, strong leadership and financial management skills, and proven experience in the Beauty & F&B industry. Responsibilities include ensuring a positive outlet image, training staff, managing schedules, and responding to customer complaints. The ideal candidate will demonstrate excellent communication skills and compliance with industry regulations.