Salesforce Project Manager - Public Sector
- Capture, understand, and analyze client user requirements and objectives
- Project manage resources and ensure successful delivery of business implementations
- Assist project team with design and development tasks, including system integration
- Deliver and install technology solutions
- Manage all documentation (technical specs, functional specs, backlogs, user manuals, support documents)
- Conduct training on implemented solutions
- Foster partnerships with customers, stakeholders, sponsors, and third-party vendors (outsourced teams, software vendors)
- Coordinate releases and post-Go-Live materials (training documentation, sessions)
- Oversee support and maintenance; organize project handover to support team
- Continuously update knowledge on Salesforce.com solutions
Responsibilities
- Capture, understand, and analyze client user requirements and objectives
- Manage resources and deliver business implementations successfully
- Assist with design, development, and system integration tasks
- Deliver and install technology solutions
- Manage documentation including technical, functional specs, backlogs, user manuals, support documents
- Conduct training sessions on solutions
- Build partnerships with customers, stakeholders, sponsors, and third-party vendors
- Coordinate releases and post-Go-Live materials
- Manage support and maintenance, including project handover
- Update Salesforce knowledge regularly
Profile
- Bachelor's Degree or equivalent
- Strong IT background with management or engineering qualifications
- 5-8 years relevant experience as a Project Manager
- Project and team management experience
- Experience working on public sector projects (government or public corporations)
- Project Management certifications (Prince, PMI...) are advantageous
- Scrum PSPO or PSM certification is a plus
- Experience in complex, distributed team environments
- Excellent communication skills with clients and stakeholders
- Independent, creative, and reliable
- Detail-oriented and focused
- Ability to work in fast-paced, demanding environments
- Customer-focused mindset
- Salesforce certifications or hands-on experience are a plus but not required
- Willingness to travel and undertake overseas postings
GDPR MESSAGE: Our privacy policy has been updated to comply with new regulations. Please review it here: https://www.viseo.com/fr/politique-de-confidentialite. We use Jazz HR to assist in our recruitment process, which complies with data protection laws and is PrivacyShield certified. We may retain your data for up to 5 years for future opportunities. You can object to this retention by consulting our privacy policy.