SalesForce Consultant / Business Analyst (Service Cloud / Sales Cloud)

BUILDBRIDGE PARTNERS PTE. LTD.; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A multinational company in Singapore is seeking a Salesforce Specialist to act as a liaison between commercial teams and global Salesforce/IT. This role involves driving Salesforce adoption and providing guidance on processes. Ideal candidates will have 5 years of experience in Salesforce, particularly in FMCG or distribution sectors. Interested applicants should send their CV to the provided email.

Qualifications

• 5 years of Salesforce experience ideally in FMCG / Distribution / Consumer goods industry.
• Strong commercial process knowledge and regional project rollout experience.

Responsibilities

• Act as a regional liaison between commercial teams and global Salesforce/IT.
• Support trade promotions, SFA, A&P, and distributor management processes.
• Drive Salesforce adoption and change management across APAC.
• Provide functional guidance and performance reporting.
• Support commercial teams' processes in Salesforce.

Skills

Salesforce experience

Commercial process knowledge

Project rollout experience

Exposure to customer journey mapping

Job description

Overview

Multinational company expanding their Salesforce capabilities across APAC. They are seeking a Salesforce Specialist to support regional affiliates.

Responsibilities

• Acting as a regional liaison between commercial teams and global Salesforce/IT.
• Supporting trade promotions, SFA, A&P, and distributor management processes.
• Driving Salesforce adoption, rollout, and change management across APAC.
• Providing functional guidance, issue resolution, and performance reporting.
• Core focus of the role: supporting commercial teams’ processes in Salesforce.
• Service Cloud: Handles case management, workflows, and regional service processes.
• Sales Cloud: Supports alignment between commercial teams and Salesforce.
• Marketing Cloud: Customer engagement, campaigns, and loyalty program integration. Not mandatory, but adds value if the candidate has exposure to customer journey mapping and segmentation.

Qualifications

Ideal for candidates with 5 years of Salesforce experience, strong commercial process knowledge, and regional project/rollout experience, ideally FMCG / Distribution/ Consumer goods industry.

How to apply

Interested applicants, please send your CV to: [e-mail]

EA Name: BuildBridge Partners Pte Ltd
EA License No: 25C2918
EA Reg No: R1551092 – Khoo Yan Jie