Sales Support (Salesforce, 4 months Maternity Coverage)

Pasona Singapore Pte. Ltd.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment consultancy in Singapore is seeking a Sales Support specialist for a 4-month maternity coverage position. The role involves managing customer inquiries, updating pricing, and coordinating with sales and logistics teams to ensure effective order processing. Candidates should demonstrate strong communication and organizational skills. This position works Monday to Friday, with flexible hours.

Responsibilities

• Prepare and update quarterly selling prices using Business Central.
• Respond promptly to customer inquiries, both pre- and post-sales.
• Receive and process purchase orders accurately via email and Salesforce.
• To support sales team on day-to-day operation.

Job description

• Location: Buona Vista

• Working hours: Monday-Friday: 08:00～17:00, 08:30～17:30, 09:00～18:00

Sales Support (Salesforce, 4 months Maternity Coverage)

Job responsibilities:

• Prepare and update quarterly selling prices using Business Central
• Maintain and update list of long-term contract file
• Request quotation sheets from and confirm buying prices with the factory
• Manage and organize delivery schedules by updating estimated cargo ready dates based on the planners’ weekly order listings
• Process customer’s sample requests, documentation requests, and complaints through Salesforce

Customer Service

• Respond promptly to customer inquiries, both pre- and post-sales
• Resolve customer issues related to orders, deliveries, and product availability in a timely and efficient manner

Order Processing

• Receive and process purchase orders accurately via email and Salesforce
• Issue PCNs and manage order revisions, cancellations, or split order memo for the factory
• Verify selling prices for products before issuing PCNs to the shipping team
• Monitor shipping schedules and issue shipping instructions once orders are ready for dispatch
• Coordinate closely with the logistics, inventory, and finance teams to ensure timely delivery and accurate billing

Sales Coordination

• To support sales team on day-to-day operation
• Monitor production schedules and negotiate with planners when necessary

We regret that only shortlisted candidates will be notified. Other applications will be updated in our database for future job opportunities.

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Thank you for your kind understanding and cooperation.

Pasona Singapore Pte Ltd

EA License No:90C4069

(Lau Rui Lin, Charlene, EA Registration No: R22105303)