Sales Support Executive (B2B / Order Fulfilment) - Semiconductor

TALENT TRADER GROUP PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading recruitment agency in Singapore seeks a Customer Service Coordinator to provide professional support in order-related matters. Responsibilities include managing order processing, preparing documents, coordinating deliveries, and maintaining records. Candidates should have at least 3 years of experience in customer service within the semiconductor or manufacturing industry. Interested applicants should email their resume to [e-mail].

Qualifications

• Previous experience in related semiconductor/manufacturing industry preferred.
• Minimum 3 years of relevant customer service, order fulfilment, or sales coordination experience.
• Immediate starter is preferred.

Responsibilities

• Provide responsive and professional support to corporate customers on all order-related matters.
• Manage end-to-end order processing from quotation to post-sales support.
• Prepare and submit quotations and order documents accurately and on time.
• Coordinate with customers and logistics partners for delivery.
• Maintain records of spare parts, price lists, and schedules.
• Proactively update customers on order and shipment statuses.
• Assist with customs documentation or shipment-related queries.
• Work with internal departments to resolve customer issues.

Skills

Customer service experience

Order processing skills

Coordination with logistics

Job description

• Provide responsive and professional support to corporate customers on all order-related matters.
• Manage end-to-end order processing from quotation, order placement, shipment, to post-sales support.
• Prepare and submit quotations, order documents, and other customer-required documentation accurately and on time.
• Coordinate with customers, logistics partners, and internal teams to ensure timely and accurate delivery.
• Maintain up-to-date records of spare parts, price lists, and shipment schedules.
• Proactively update customers on order and shipment statuses.
• Assist customers with customs documentation or shipment-related queries.
• Work closely with internal departments to resolve customer issues and ensure smooth execution of service solutions.

Requirements:

• Previous experience in related semiconductor/manufacturing industry preferred
• Minimum 3 years of relevant customer service, order fulfilment, or sales coordination experience.
• Immediate starter is preferred

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [e-mail]

EA License No.: 13C6305

Reg. No.: R23117344 (Tiong Tian Ho)

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