Sales Support Executive

DCR AIRFREIGHT PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A logistics company based in Singapore is looking for a shipping coordinator to manage shipment arrangements, ensure compliance with regulations, and handle administrative tasks. The ideal candidate should have a bachelor's degree or equivalent, be proficient in Microsoft Office, and demonstrate good work ethics. Attention to detail and the ability to work under pressure are essential. This role requires flexibility with working hours and the expectation of overtime.

Qualifications

• 5.5 working days.
• Able to adapt in a fast-paced environment.
• Expect overtime on a regular basis.
• Demonstrate an eye for details and ability to prioritize urgent tasks.

Responsibilities

• Book and arrange shipments with carriers based on customer requirements.
• Check and verify accuracy of shipping documents.
• Coordinate with freight forwarders and shipping lines.
• Communicate shipment updates to customers.
• Handle administrative tasks related to shipping operations.
• Resolve issues that arise during shipping processes.
• Maintain organized records of shipping documents.
• Ensure compliance with export and import regulations.
• Ensure compliance with relevant export and import regulations.
• Collaborate with internal departments to align shipping schedules.
• Ensure timely release and submission of shipping documents.

Skills

Proficient in using computers and Microsoft Office

Good work ethics

Ability to handle pressure

Attention to detail

Ability to prioritize tasks

Education

Bachelor's or equivalent

Job description

JOB DESCRIPTION

• Book and arrange shipments with carriers, based on customer and operational requirements.
• Check and verify the accuracy of the Bill of Lading (B/L) before sending it to the customer for confirmation.
• Coordinate closely with freight forwarders and shipping lines to ensure timely and accurate shipment arrangements.
• Communicate with customers to provide shipment updates and assist with any queries related to documentation or delivery.
• Handle administrative tasks related to shipping operations, including data entry, record keeping, and documentation processing.
• Resolve any issues that may arise during the shipping process, such as booking errors, document discrepancies, or shipment delays.
• Review and ensure the completeness and accuracy of shipping documents, including commercial invoices, packing lists, B/L, and Certificate of Origin.
• Maintain organized records and filing systems for all shipping documents to ensure easy access and audit readiness.
• Ensure all shipments comply with relevant export and import regulations and internal company policies.
• Collaborate with internal departments such as sales, warehouse, and finance to align shipping schedules and documentation needs.
• Ensure the timely release and submission of shipping documents to customers, banks, or relevant authorities when required.

Requirements

• 5.5 working days
• Proficient in using computers and Microsoft Office
• Possess good work ethics and positive working attitude
• Able to handle pressure & adapt in a fast-pace environment
• Demonstrate an eye for details and ability to prioritize urgent tasks
• Expect overtime on a regular basis

Education

Bachelor's or equivalent (Preferred)