Sales Support Coordinator

Wilhelmsen; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A global maritime services company located in Singapore is seeking a Sales Support Coordinator to provide essential support for the sales team. The ideal candidate will manage customer and contract data, coordinate meetings, and provide analysis to drive sales processes. Must possess a diploma/degree in business and a minimum of 2 years of experience in a support role. The position offers a collaborative work environment and a competitive benefits package.

Benefits

Generous benefits package

Career development opportunities

Work-life balance

Qualifications

• Minimum 2 years of administrative or sales support experience required.
• Proficiency in MS Office, especially Excel, is essential.

Responsibilities

• Maintain and update master data for customers and vessels.
• Support contract management.
• Provide customer insights and analysis.
• Coordinate customer events and sales meetings.

Skills

Initiative

Organizational skills

Interpersonal skills

Team player

Education

Diploma/Degree in business, sales & marketing, or related field

Tools

MS Office

CRM systems

Job description

Overview

We are looking for a Sales Support Coordinator to join our company. As a Sales Support Coordinator, you will be the backbone of our sales team, providing essential support with presentations, business reviews, deal proposals, and customer analysis. You will manage customer, vessel, and contract data, coordinate sales meetings and customer events, and ensure smooth execution of sales processes.

In Wilhelmsen Ship Services, the people at Wilhelmsen don’t just hold jobs here. They make the most innovative ideas a reality – and in the process, they shape the maritime industry. With one of the largest maritime networks in the world, we do work that makes an impact - if it floats, our products are probably on it. Supplying marine consumables, products, and solutions to every conceivable vessel type, our Marine Products division includes the Unitor brand of products, Timm ropes, Unicool refrigerants, and Unitor and Nalfleet marine chemicals. Last year we made product deliveries to 27,500 vessels, at over 2,000 ports.

Who you will report to:

This position reports to the Head of Sales / Sales Support Team Lead and works closely with Marketing, Customer Service, Credit, Operations, Asset Management, and Sales Operations teams.

What you will be doing

• Maintain and update master data for customers and vessels.
• Support contract management in collaboration with the Pricing & Governance team.
• Provide customer insights, business reviews, and analysis.
• Drive accuracy and efficiency in CRM and sales processes.
• Coordinate customer events, sales meetings, and communications.
• Support implementation of sales initiatives and campaigns.
• Act as first-line support for CRM onboarding and usage.
• Assist in improving sales forecasting, pipeline management, and reporting.

What you need to be successful in this role

• Ability to act on initiative in a proactive manner
• Highly organized, detail-oriented, and able to manage deadlines
• Good interpersonal, influencing and networking skills with awareness of global cultural differences
• Co-operating attitude being a team player that adapts to the team and builds team spirit, listens, consults and communicates proactively and upholds ethics and values

What we are looking for

• Diploma/Degree in business, sales & marketing, or related field
• Minimum 2 years of administrative or sales support experience
• Proficiency in MS Office and CRM systems (Excel expertise required)

What we offer

Working in Wilhelmsen can offer a culture and work environment of strong leadership, career development, work-life balance and a job that is both challenging and stimulating. Our organization thrives by using modern tools and is eager to utilize the business opportunities that arise with new digital tools and skills. Beyond this, we offer a generous and bespoke benefits package tailored to your specific Wilhelmsen HUB.

Sounds interesting? If you can see yourself in this role, please let us know why you are our Sales Support Coordinator. As an internal candidate you can apply by entering the internal job portal (Workday front page>Menu >Career>Find jobs). Here you can upload your resume and a motivational letter.

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