Sales Support Coordinator

Wilhelmsen Ships Service (S) Pte Ltd; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A maritime services company in Singapore seeks a Sales Support Coordinator to support the sales team with tasks such as managing customer data, coordinating events, and implementing sales initiatives. The ideal candidate must have a diploma/degree and at least 2 years of experience in a similar role. Proficiency in MS Office and CRM systems is required. A strong organizational attitude and proactive skills are essential for success in this position.

Benefits

Career development

Work-life balance

Generous benefits package

Qualifications

• Minimum 2 years of administrative or sales support experience.
• Ability to manage deadlines and attention to detail.
• Good interpersonal and networking skills.

Responsibilities

• Maintain and update master data for customers and vessels.
• Support contract management collaborating with the Pricing & Governance team.
• Provide customer insights, business reviews, and analysis.
• Coordinate customer events and sales meetings.

Skills

Organizational skills

Interpersonal skills

Detail-oriented

CRM proficiency

Proactive initiative

Education

Diploma/Degree in business, sales & marketing, or related field

Tools

MS Office (Excel expertise)

CRM systems

Job description

We are looking for a Sales Support Coordinator to join our company.

As a Sales Support Coordinator, you will be the backbone of our sales team, providing essential support with presentations, business reviews, deal proposals, and customer analysis. You will manage customer, vessel, and contract data, coordinate sales meetings and customer events, and ensure smooth execution of sales processes.

In Wilhelmsen Ship Services, the people at Wilhelmsen don’t just hold jobs here. They make the most innovative ideas a reality – and in the process, they shape the maritime industry. With one of the largest maritime networks in the world, we do work that makes an impact - if it floats, our products are probably on it. Supplying marine consumables, products, and solutions to every conceivable vessel type, our Marine Products division includes the Unitor brand of products, Timm ropes, Unicool refrigerants, and Unitor and Nalfleet marine chemicals. Last year we made product deliveries to 27,500 vessels, at over 2,000 ports.

Who you will report to:

This position reports to the Head of Sales / Sales Support Team Lead and works closely with Marketing, Customer Service, Credit, Operations, Asset Management, and Sales Operations teams.

What you will be doing:

• Maintain and update master data for customers and vessels.
• Support contract management in collaboration with the Pricing & Governance team.
• Provide customer insights, business reviews, and analysis.
• Drive accuracy and efficiency in CRM and sales processes.
• Coordinate customer events, sales meetings, and communications.
• Support implementation of sales initiatives and campaigns.
• Act as first-line support for CRM onboarding and usage.
• Assist in improving sales forecasting, pipeline management, and reporting.

What you need to be successful in this role:

• Ability to act on initiative in a proactive manner
• Highly organized, detail‑oriented, and able to manage deadlines
• Good interpersonal, influencing and networking skills with awareness of global cultural differences
• Co‑operating attitude being a team player that adapts to the team and builds team spirit, listens, consults and communicates proactively and upholds ethics and values

What we are looking for:

• Diploma/Degree in business, sales & marketing, or related field
• Minimum 2 years of administrative or sales support experience
• Proficiency in MS Office and CRM systems (Excel expertise required)

What we offer:

Working in Wilhelmsen can offer a culture and work environment of strong leadership, career development, work‑life balance and a job that is both challenging and stimulating. Our organization thrives by using modern tools and is eager to utilize the business opportunities that arise with new digital tools and skills. Beyond this, we offer a generous and bespoke benefits package tailored to your specific Wilhelmsen HUB.

Sounds interesting? If you can see yourself in this role, please let us know why you are our Sales Support Coordinator. As an internal candidate you can apply by entering the internal job portal (Workday front page>Menu >Career>Find jobs). Here you can upload your resume and a motivational letter.

Work location: Singapore- 186 Pandan Loop Office

Contact details: Recruitment Specialist - Corrie Kew – [e-mail]