Sales Support Associate, Managed Roaming

Singtel Group; Singapore; On-site; SGD 45,000 - 60,000; Full time

Job summary

A leading telecommunications firm based in Singapore is seeking a Sales Support Associate to assist in the development of wholesale roaming business. You'll support the Business Development Manager with client onboarding, address inquiries, provide administrative support, and analyze client concerns. The ideal candidate holds a university degree and has at least 2 years of experience in customer operations or project management. This position offers extensive health benefits and development opportunities.

Benefits

Full suite of health and wellness benefits

Ongoing training and development programs

Internal mobility opportunities

Qualifications

• Minimum 2 years in customer operations, client services, or project management in post-sales support environment.

Responsibilities

• Assist Business Development Manager in client development and after-sales support.
• Reconcile traffic reports and issue invoices.
• Coordinate onboarding logistics support.
• Address client inquiries about products and services.
• Support client product enhancements.
• Analyze client concerns for resolutions.
• Provide administrative support like scheduling meetings.

Skills

Customer operations experience

Project management

Client services skills

Education

University Degree

Job description

Sales Support Associate, Managed Roaming

The Sales Support Associate supports the development of new wholesale roaming business.

Make an Impact by

• Assist Business Development Manager in client development, onboarding and after sales support.
• Reconcile traffic reports and issue invoices.
• Coordinate with respective stakeholders for onboarding logistics support.
• Address client inquiries about products and services in a timely fashion.
• Support client for product enhancement in coordinating both internal and external stakeholders to realise new product.
• Analyze client concerns and work with respective stakeholders to provide resolutions.
• Providing administrative support such as scheduling meetings, ordering SIM cards.
• Prepare month end closing report.

Skills for Success

• University Degree
• At least 2 years in customer op eration, client services or project management in post sales support environment

Rewards that Go Beyond

• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Are you ready to say hello to BIG Possibilities?

Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!