Sales Support Associate

Ensign Infosecurity; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading cybersecurity firm in Singapore is looking for a professional to analyze customer needs and provide tailored solutions. Responsibilities include preparing quotations with Salesforce, collaborating with vendors for pricing, and supporting bid management activities. The ideal candidate holds a Diploma/Degree in Computer Science or Business Administration and has strong communication skills, with knowledge of Salesforce being advantageous.

Qualifications

• Understanding customer needs and providing tailored solutions.
• Experience using Salesforce.com or similar CRM platforms preferred.
• Proficient in web-based presentation tools.

Responsibilities

• Prepare and generate quotations to customers using Salesforce.
• Collaborate with vendors to negotiate competitive pricing.
• Support bid management activities, ensuring accuracy of submission materials.

Skills

Strong verbal and written communication skills

Excellent listening and presentation abilities

Capable of multitasking

Proficient in corporate productivity software

Education

Diploma/ Degree in Computer Science, Business Administration or a related field

Tools

Salesforce

Job description

Analyze and understand customer needs and requirements to provide tailored solutions.

Prepare and generate quotations to customers using Salesforce.

Collaborate with vendors to negotiate and secure competitive pricing.

Support bid management activities, including:

Reviewing tender documents thoroughly.

Preparing and organizing all necessary submission documents.

Ensuring accuracy and completeness of submission materials.

Verifying costing sheets for correctness prior to submission.

Maintain and update the Monthly Tracker to monitor received opportunities and purchase orders (POs).

Requirements

Diploma/ Degree in Computer Science, Business Administration or a related field is preferred.

Proficient in corporate productivity software and web-based presentation tools.

Experience using Salesforce.com or similar CRM platforms is preferred.

Strong verbal and written communication skills.

Excellent listening and presentation abilities.

Capable of multitasking, prioritizing tasks, and managing time efficiently.