Sales Support Associate

MOBILE+LABS PTE. LTD.; Serangoon Garden Circus; On-site; SGD 20,000 - 60,000; Full time

Job summary

A digital solutions company in Singapore is seeking a customer service representative to handle inquiries via online platforms, phone, and email. Responsibilities include processing sales orders accurately and ensuring customer satisfaction. Candidates should have GCE ‘O’ Certification, strong attention to detail, and proficiency in Microsoft Office. Immediate availability is preferred.

Qualifications

• GCE ‘O’ Certification and above.
• Love to provide a great experience and go above and beyond for customers.
• Attention to detail and accuracy.
• Preferably fluent in English.
• Proficiency in Microsoft office (Word, Excel and PowerPoint).
• Able to commence work immediately.

Responsibilities

• Attending to customer enquiries via online platform, phone and email.
• Communicate and coordinate sales-related issues with customers and suppliers.
• To check, verify and process all the sales quotations, inquiries, delivery orders, sales orders and purchase orders timely and accurately.
• Keep track on product information updates, product pricing, and dissemination of sales materials to sales team.
• Handle walk-in enquiries.
• Attend to local customers on returned materials and replacement.
• General administrative & ad hoc duties.

Skills

Customer service

Attention to detail

Fluent in English

Microsoft Office proficiency

Education

GCE ‘O’ Certification

Job description

Responsibilities

• Attending to customer enquiries via online platform, phone and email.
• Communicate and coordinate sales-related issues with customers and suppliers
• To check, verify and process all the sales quotations, inquiries, delivery orders, sales orders and purchase orders timely and accurately
• Keep track on product information updates, product pricing, and dissemination of sales materials to sales team
• Handle walk-in enquiries
• Attend to local customers on returned materials and replacement
• General administrative & ad hoc duties

Requirements

• GCE ‘O’ Certification and above
• Love to provide a great experience and go above and beyond for customers
• Attention to detail and accuracy
• Preferably fluent in English
• Proficiency in Microsoft office (Word, Excel and PowerPoint)
• Able to commence work immediately