Sales Support Analyst

Gientech Singapore Pte. Ltd.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A technology services company based in Singapore is looking for a Sales Support professional to assist in sales operations and client communication. Ideal candidates will have 1-2 years of relevant experience and a diploma or degree in Business Administration, Marketing, or IT. Proficiency in Microsoft Office and exceptional communication skills are essential for this role.

Benefits

Training and guidance provided

Qualifications

• 1-2 years of experience in a Sales Support role, ideally as an Account Executive.
• Basic technical knowledge is advantageous.
• Exceptional written and verbal communication skills.

Responsibilities

• Collaborate with Sales and Technology Delivery teams.
• Prepare and analyze sales and revenue reports.
• Draft and submit contracts, update CRM systems.

Skills

Sales Support

Customer Interaction

Communication Skills

Microsoft Office Suite

Education

Diploma or Degree in Business Administration, Marketing, IT

Job description

Key Responsibilities

• Collaborate with the Sales and Technology Delivery teams to facilitate the closing of sales and renewal business orders, ensuring a seamless transition from sales to execution.


• Prepare and analyze sales and revenue reports for assigned account portfolios, providing insights to optimize performance and decision-making.


• Support sales operations by drafting and submitting contracts (both soft and hard copies), updating CRM systems, and ensuring the timely submission of invoices, purchase orders, and cash collections.


• Maintain close communication with project teams to stay informed on project status and proactively identify any issues that may impact payment milestones or revenue recognition for the organization.


• Maintain a strong understanding of the company’s capabilities, services, and engagement models to ensure clear and effective communication with clients regarding contracts and engagements.

Qualifications

• 1-2 years of experience in a Sales Support role, ideally as an Account Executive, with a focus on the responsibilities outlined above.


• A minimum of a Diploma or Degree in Business Administration, Marketing, IT, or a related field.


• Proficient in Microsoft Office Suite, including Excel, Word, PowerPoint, and Outlook.


• Basic technical knowledge is advantageous, particularly an understanding of technology services.


• Exceptional written and verbal communication skills.


• Ability to manage high-pressure situations and meet tight deadlines effectively.


• Capable of planning and executing responsibilities with minimal supervision.


• Strong customer interaction and relationship management skills.

Additional Details

• Based at Fusionopolis HQ or Client offices


• Training and guidance provided to ensure success


• PDPA consent: By submitting your curriculum vitae or personal data to us in connection with your job application, you are deemed to have given your consent to GienTech Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data in accordance with the Personal Data Protection Act (PDPA). If you wish to withdraw your consent, please drop us an email to let us know.