Sales Support (4 months contract)

PASONA SINGAPORE PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading food ingredient company in Buona Vista is seeking an Administrative Support specialist. The role involves responding to customer inquiries, processing orders, and sales coordination. The ideal candidate should have 1-2 years of experience in Sales Support, strong communication skills, and familiarity with Salesforce. Immediate availability is preferred.

Qualifications

• 1–2 years of experience in Sales Support or Sales Coordination.
• Experience with sales support related software required.
• Available to start immediately or on short notice.

Responsibilities

• Prepare and update quarterly selling prices.
• Respond to customer inquiries, resolve issues promptly.
• Process purchase orders accurately via email and Salesforce.
• Support sales team operations and monitor production schedules.

Skills

Sales support software

Interpersonal skills

Communication skills

Tools

Salesforce

Business Central

Job description

Company: Food Ingredient Manufacturing & Trading

Location: Buona Vista (Nearest MRT Station)

Job Description:

Administrative Support

• Prepare and update quarterly selling prices using Business Central.
• Maintain and update list of long-term contract file.
• Request quotation sheets from and confirm buying prices with the factory
• Manage and organize delivery schedules by updating estimated cargo ready dates based on the planners’ weekly order listings.
• Process customer’s sample requests, documentation requests, and complaints through Salesforce.

Customer Service

• Respond promptly to customer inquiries, both pre- and post-sales.
• Resolve customer issues related to orders, deliveries, and product availability in a timely and efficient manner.

Order Processing

• Receive and process purchase orders accurately via email and Salesforce.
• Issue PCNs and manage order revisions, cancellations, or split order memo for the factory
• Verify selling prices for products before issuing PCNs to the shipping team.
• Monitor shipping schedules and issue shipping instructions once orders are ready for dispatch.
• Coordinate closely with the logistics, inventory, and finance teams to ensure timely delivery and accurate billing.

Sales Coordination

• To support sales team on day-to-day operation
• Monitor production schedules and negotiate with planners when necessary

Job Requirements

• With at least 1–2 years of experience in Sales Support or Sales Coordination
• With experience in sales support related software
• Strong interpersonal and communication skills
• Available to start immediately or on short notice

Interested applicants please apply directly for further shortlisting review.

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