Sales Support

Ugene Laboratory Services Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading laboratory services provider in Singapore is seeking a detail-oriented Sales Support professional to streamline the sales process. The ideal candidate will prepare quotations, follow up on leads, and manage client interactions to drive business growth. Strong communication skills and a proactive approach are essential. This role offers a chance to work within a dynamic team in a crucial position supporting sales initiatives.

Qualifications

• Proven experience in a sales support, telemarketing, or customer-facing role.
• Strong communication and interpersonal skills.
• Comfortable making outbound calls and engaging with new prospects.
• Good organizational skills and attention to detail.
• Ability to multitask and work independently under minimal supervision.

Responsibilities

• Prepare accurate and professional sales quotations.
• Monitor and follow up on issued quotations.
• Support promotion of services for both new and existing clients.
• Schedule meetings or calls between prospective clients and the sales team.
• Maintain and update CRM or internal tracking systems.
• Provide regular updates and reports on cold call activity.
• Assist the Client Services team in managing day-to-day tasks.

Skills

Sales support experience

Strong communication skills

Interpersonal skills

Organizational skills

Multitasking

Job description

Job Summary

We are looking for a proactive and detail-oriented Sales Support to assist our sales team in generating new business opportunities. This role is crucial in helping streamline the sales process and drive business growth.

Key Responsibilities

• Quotation Preparation: Prepare accurate and professional sales quotations based on client needs and pricing guidelines.

• Follow-Up: Monitor and follow up on issued quotations to answer queries, address objections, and help move opportunities forward. Proactively follow up on expiring contracts to ensure timely renewal or closure.

• Connection Call: Support promotion of services for both new and existing clients.

• Appointment Setting: Schedule meetings or calls between prospective clients and the sales team.

• Database Management: Maintain and update CRM or internal tracking systems with all relevant client interactions, lead status, and sales activities.

• Reporting: Provide regular updates and reports on cold call activity, appointment status, and quotation follow-ups.

• Operation: Assist the Client Services team in managing and executing day-to-day tasks.

Qualifications

• Proven experience in a sales support, telemarketing, or customer-facing role.

• Strong communication and interpersonal skills.

• Comfortable making outbound calls and engaging with new prospects.

• Good organizational skills and attention to detail.

• Ability to multitask and work independently under minimal supervision.

• Able to work 5.5 days with alternate Saturday off.