SALES SUPERVISOR

HS EATING HOUSE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading eating establishment in Singapore is looking for a retail manager to enhance customer service and supervise staff. Responsibilities include greeting customers, directing employees, maintaining inventory, and achieving financial goals. Ideal candidates should possess strong leadership skills and a commitment to quality service.

Responsibilities

• Greet and assist customers.
• Respond to customer inquiries and complaints.
• Direct and supervise employees engaged in sales and services.
• Monitor sales activities to ensure customer satisfaction.
• Inventory stock and reorder when necessary.
• Instruct staff on handling difficult sales.
• Prepare annual budgets and analyze variances.
• Formulate pricing policies for accuracy.
• Attend trade shows for new products.
• Coach, recruit, train and discipline employees.

Job description

• Greet and assist customers
• Respond to customer inquiries and complaints
• Direct and supervise employees engaged in sales, taking inventory, reconciling cash receipts, or in performing services for customers
• Monitor sales activities to ensure that customers receive satisfactory service and quality goods
• Inventory stock and reorder when necessary
• Instruct staff on how to handle difficult or complicated sales
• Meet financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances and initiating corrective actions
• Formulate pricing policies and accuracy
• Attend trade shows to identify new products and services
• Coach, counsel, recruit, train and discipline employees
• Utilize information technology to record sales figures for data analysis