SALES SUPERVISOR

Singai Chettinad Restaurant; Singapore; On-site; SGD 42,000 - 62,000; Full time

Job summary

Singai Chettinad Restaurant in Singapore seeks a Sales Supervisor to coordinate daily sales activities and align with store and production managers to meet targets. The role focuses on supervising marketing activations, reporting, and client communications within a hospitality context.

The ideal candidate has a marketing/business degree and proven sales success, with flexibility to work during evenings, weekends, and holidays to support store operations.

Qualifications

• Bachelor's degree in business/marketing or related field.
• Proven track record in marketing and achieving targets.
• Excellent written and verbal communication skills.

Responsibilities

• Supervise sales team activities including marketing activations.
• Help recruit, train, and retain a competent sales team.
• Provide reports to top management: sales, leads, customer complaints, onboarding.
• Prepare sales presentations and sales tools.
• Maintain client communication and feedback.
• Initiate sales activities and plans to build brand visibility.
• Record prospects, leads, pricing, and active clients accurately.
• Attend trade shows and represent the organization.
• Evaluate sales team performance and seek improvements.
• Identify current and future market trends affecting performance.
• Ensure items are displayed correctly at malls and other sales points.

Skills

Marketing degree

Sales experience

Communication skills

Leadership

Negotiation

Multi-tasking

Evenings availability

Education

Bachelor's in business/marketing

Job description

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).