Sales Supervisor

AL - KHAANAA RESTAURANT PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A local restaurant in Singapore is seeking a Restaurant Supervisor to oversee daily operations and ensure high standards of customer service and food quality. Responsibilities include staff management, compliance with regulations, inventory control, and analysis of sales data. If you have a passion for the food service industry and experience in a supervisory role, this position offers a chance to lead a dynamic team.

Responsibilities

• Oversee daily restaurant operations to ensure smooth and efficient service.
• Hire, train, supervise, and schedule staff.
• Maintain high levels of customer satisfaction and handle complaints promptly.
• Ensure compliance with health, safety, and hygiene regulations.
• Monitor food quality and presentation in collaboration with the kitchen team.
• Manage inventory, order supplies, and control costs.
• Prepare and manage staff rosters, payroll, and shift scheduling.
• Implement marketing and promotional activities to increase sales.
• Maintain cleanliness and organization of the restaurant.
• Analyze sales data and prepare performance reports.

Job description

Job Description

A Restaurant Supervisor oversees the daily operations of a restaurant, ensuring high standards of customer service, food quality, staff performance, and overall efficiency. They are responsible for managing both the front and back of house, coordinating with chefs and staff, and ensuring a positive dining experience for guests.

Responsibilities

• Oversee daily restaurant operations to ensure smooth and efficient service.
• Hire, train, supervise, and schedule staff, including servers, cooks, and support staff.
• Maintain high levels of customer satisfaction through excellent service and handling complaints or issues promptly.
• Ensure compliance with health, safety, and hygiene regulations.
• Monitor food quality, presentation, and consistency in collaboration with the kitchen team.
• Manage inventory, order supplies, and control costs to meet budget goals.
• Prepare and manage staff rosters, payroll, and shift scheduling.
• Implement marketing and promotional activities to increase sales and attract customers.
• Maintain cleanliness, ambiance, and organization of the restaurant at all times.
• Analyze sales data and prepare performance and financial reports for senior management.