Sales Specialist, Joint Replacement

Stryker Group; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading medical device company in Singapore is seeking a Sales Specialist. The ideal candidate should have a degree in Biomedical Engineering, with 1 to 2 years of medical device sales experience, preferably in Orthopaedics. You will manage sales strategies, ensure customer satisfaction, and identify business opportunities. Strong communication skills and a results-driven approach are essential. This role involves collaboration with product management and marketing initiatives.

Qualifications

• 1 to 2 years of medical device sales experience, preferably in Orthopaedics.
• Knowledge of Implants and Joint Replacement products is a distinct advantage.

Responsibilities

• Manage & implement local sales strategies in line with country objectives.
• Responsible for monthly sales forecast and case attendance.
• Build trust and credibility with customers.
• Identify untapped business opportunities.
• Coordinate payment collection in line with company SOP.
• Conduct regular product presentations to customers.

Skills

Excellent interpersonal and communication skills

Goals and results driven

Education

Degree in Biomedical Engineering or related Science fields

Job description

What You Will Be Doing:

Sales

• Manage & implement local sales strategies & execution in line with country objectives
• Responsible to provide monthly sales forecast, meeting sales targets and case attendance/support for the assigned product portfolio and sales territory
• Build trust and credibility with customers
• Identify untapped business opportunities, formulates account strategies & ensure effective implementation of territory action plans
• Provide regular market/competitor updates, sharing findings about market trends
• Coordinate payment collection in line with company SOP
• Prompt management of customers' enquiries and complaints adhering to company SOP
• Input into stock requirement forecast based on market feedback/knowledge
• Assist in overseeing sales territory not within coverage if/when the need arise
• Periodically prepare sales performance analyses in sales results, forecast, critical issues as needed
• Ensure compliance to the company's policies, codes and local laws

Marketing

• Work closely with Product Manager and other functional teams on executing new product launches, obsolescence and recalls
• Support Marketing initiatives including trade shows (exhibition) and other key events and promotions such as workshops, company receptions etc.
• Collaborate with Marketing team on understanding Singapore market needs
• Conduct regular product in-service and product presentation to the customers
• Management of HCP interactions ensuring compliance is adhered
• Ensure training records are kept & logged within the QMS
• Provide feedback on local LSO training opportunities for junior surgeons

Compliance

• Uphold the compliance culture and philosophy of the company by ensuring the business is kept abreast and aligned to the highest code of ethics not limited to ADVAMED.

Who We Are Looking For:

• Degree in Biomedical Engineering or other related Science fields
• 1 to 2 years of medical device sales experience, preferably in Orthopaedics portfolio (candidates with more experience will be considered for Senior Sales Specialist or Associate Key Account Manager)
• Knowledge of Implants, Joint Replacement products is a distinct advantage
• Excellent interpersonal and communication skills
• Goals and results driven in an individual and team capacity